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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $20.00
Work Schedule
Flexible
Benefits
competitive compensation
Paid vacation
Personal Leave
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Life insurance
short term disability
long term disability
hotel discounts
Career growth opportunities
Job Description
CMC Hotels is a renowned hospitality group known for its commitment to growing its team members and delivering exceptional guest experiences. Located at The Westin Raleigh-Durham Airport, this company is part of a vibrant and growing hotel network that values its employees as the heart of the organization. CMC Hotels operates with a clear philosophy of 'Growing People,' emphasizing career development and personal growth just as much as providing outstanding service to guests.
The Westin Raleigh-Durham Airport offers a dynamic work environment, combining the comforts of modern hotel facilities with the opportunities of a major airport location. This setting pr... Show More
The Westin Raleigh-Durham Airport offers a dynamic work environment, combining the comforts of modern hotel facilities with the opportunities of a major airport location. This setting pr... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in hospitality, sales, catering, or hotel front office preferred
- strong organizational and multitasking abilities
- excellent verbal and written communication skills
- proficiency in Microsoft Office
- ability to work flexible hours as required
- reliable transportation
- ability to sit, stand, and walk for extended periods
- ability to lift up to 25 pounds occasionally
Job Qualifications
- previous hospitality, sales, catering, or hotel front office experience preferred
- strong organizational skills and attention to detail
- excellent communication and interpersonal skills
- ability to manage multiple priorities in a fast-paced environment
- proficient in Microsoft Office
- hotel systems experience a plus
- customer-focused mindset with a passion for service excellence
- reliable transportation and flexible schedule as needed
Job Duties
- support the planning and execution of meetings, events, and catering functions
- prepare banquet event orders (BEOs) and ensure accuracy of all event details
- communicate event requirements with hotel departments (F&B, Banquets, Front Office, etc.)
- maintain organized client files, contracts, and event documentation
- assist in menu planning, timelines, and event logistics
- provide exceptional service to clients before, during, and after events
- manage group room blocks, including reservations, pickup tracking, and adjustments
- serve as the primary contact for group housing inquiries and coordination
- monitor group cut-off dates and communicate updates to clients and internal teams
- generate and distribute group reports (pickup, rooming lists, etc.)
- ensure accurate billing, rooming lists, and special requests are executed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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