Catering Coordinator / Group Housing Specialist

CMC Hotels is a renowned hospitality group known for its commitment to growing its team members and delivering exceptional guest experiences. Located at The Westin Raleigh-Durham Airport, this company is part of a vibrant and growing hotel network that values its employees as the heart of the organization. CMC Hotels operates with a clear philosophy of 'Growing People,' emphasizing career development and personal growth just as much as providing outstanding service to guests.

The Westin Raleigh-Durham Airport offers a dynamic work environment, combining the comforts of modern hotel facilities with the opportunities of a major airport location. This setting provides unique challenges and exciting opportunities for hospitality professionals who want to develop their skills in a fast-paced, client-focused setting. The company culture encourages teamwork, communication, and a passion for service excellence, offering an ideal environment for ambitious individuals.

The Catering Coordinator / Group Housing Specialist role at The Westin Raleigh-Durham Airport with CMC Hotels is a perfect match for a detail-oriented, organized, and service-driven professional. This position involves supporting the Sales & Catering team in coordinating meetings, events, and catering functions, ensuring every detail is handled smoothly from contract initiation to post-event follow-up. The role demands excellent communication skills to liaise effectively with clients, hotel departments, and sales teams, making it essential to have a customer-focused mindset.

Key responsibilities include preparing Banquet Event Orders (BEOs), assisting in menu planning and event logistics, managing group room blocks, tracking reservations, and ensuring accurate billing and special requests. The Coordinator is the primary contact for group housing inquiries, managing rooming lists and reports to guarantee seamless service. Success in this role requires a capacity to juggle multiple priorities efficiently while maintaining a calm, professional demeanor.

CMC Hotels offers competitive compensation based on experience, a comprehensive benefits package that includes paid vacation and personal leave, medical, dental, and vision insurance, a 401(k) plan with company matching, life insurance, and short and long-term disability coverage. Employees also enjoy hotel discounts and robust career growth and development opportunities, making this role a valuable step for those seeking advancement within the hospitality industry.

This full-time position requires reliable transportation and a flexible schedule to meet the demands of the hospitality environment. Physical requirements include the ability to sit, stand, and walk for extended periods and occasionally lift up to 25 pounds, suitable for the varied tasks involved.

Overall, the Catering Coordinator / Group Housing Specialist role is ideal for candidates with previous hospitality, sales, catering, or hotel front office experience who aspire to thrive in a fast-paced, service-oriented hospitality setting. Joining CMC Hotels means becoming part of a company that truly values its team members and is dedicated to helping them grow professionally while delivering exceptional service to guests.