Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Dental Insurance
Health Insurance
Disability insurance
401(k) matching
Vision Insurance
Life insurance
Job Description
CMC Hotels is a reputable hospitality company known for operating premier hotels including The Westin Raleigh-Durham Airport. Dedicated to excellence in guest service and hospitality, CMC Hotels is committed to creating career growth opportunities and fostering professional development among its team members. This company places great value on its employees with the guiding philosophy, "Growing People. Our people are the Heart of our organization." With a culture centered around teamwork, integrity, and service excellence, CMC Hotels stands out as an employer that not only provides jobs but nurtures careers.
The Westin Raleigh-Durham Airport is an upscale hotel offering a range of accommodations and event spaces ideal for business meetings, conferences, and social occasions. It boasts modern amenities, meticulous event coordination, and a commitment to delivering remarkable guest experiences. The hotel's dynamic and welcoming environment reflects the overall mission of CMC Hotels to provide outstanding hospitality services while supporting the career aspirations of its workforce.
The Catering Coordinator / Group Housing Specialist position at The Westin Raleigh-Durham Airport is an exciting role crafted for a detail-oriented and organized professional who thrives in a fast-paced hospitality setting. This role serves as a key connector between the sales, catering, and operations teams to ensure flawless execution of events and group housing arrangements. As a Catering Coordinator / Group Housing Specialist, you will be responsible for supporting meeting and event planning, managing client documentation, coordinating logistics with various hotel departments, and handling group room block reservations efficiently.
The ideal candidate is someone who enjoys working closely with clients to guarantee their expectations are met before, during, and after events, ensuring an exceptional level of service. You will prepare banquet event orders, manage event details accurately, and provide excellent communication across teams internally and with clients. Your coordination ensures that all aspects of catering functions and group housing operations are executed seamlessly.
This opportunity includes competitive compensation based on experience, with added benefits such as paid vacation, personal leave, comprehensive medical, dental, and vision insurance, a 401(k) plan with company match, life insurance, short and long term disability coverage, hotel discounts, and professional growth prospects. Working at CMC Hotels means being part of a company that invests in people, values contributions, and promotes from within, making this more than just a job but a chance to cultivate your career in hospitality.
The Westin Raleigh-Durham Airport is an upscale hotel offering a range of accommodations and event spaces ideal for business meetings, conferences, and social occasions. It boasts modern amenities, meticulous event coordination, and a commitment to delivering remarkable guest experiences. The hotel's dynamic and welcoming environment reflects the overall mission of CMC Hotels to provide outstanding hospitality services while supporting the career aspirations of its workforce.
The Catering Coordinator / Group Housing Specialist position at The Westin Raleigh-Durham Airport is an exciting role crafted for a detail-oriented and organized professional who thrives in a fast-paced hospitality setting. This role serves as a key connector between the sales, catering, and operations teams to ensure flawless execution of events and group housing arrangements. As a Catering Coordinator / Group Housing Specialist, you will be responsible for supporting meeting and event planning, managing client documentation, coordinating logistics with various hotel departments, and handling group room block reservations efficiently.
The ideal candidate is someone who enjoys working closely with clients to guarantee their expectations are met before, during, and after events, ensuring an exceptional level of service. You will prepare banquet event orders, manage event details accurately, and provide excellent communication across teams internally and with clients. Your coordination ensures that all aspects of catering functions and group housing operations are executed seamlessly.
This opportunity includes competitive compensation based on experience, with added benefits such as paid vacation, personal leave, comprehensive medical, dental, and vision insurance, a 401(k) plan with company match, life insurance, short and long term disability coverage, hotel discounts, and professional growth prospects. Working at CMC Hotels means being part of a company that invests in people, values contributions, and promotes from within, making this more than just a job but a chance to cultivate your career in hospitality.
Job Requirements
- High school diploma or equivalent
- Previous hospitality, sales, catering, or hotel front office experience preferred
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to manage multiple priorities in a fast-paced environment
- Proficient in Microsoft Office
- Reliable transportation and flexible schedule as needed
Job Qualifications
- Previous hospitality, sales, catering, or hotel front office experience preferred
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to manage multiple priorities in a fast-paced environment
- Proficient in Microsoft Office
- hotel systems experience a plus
- Customer-focused mindset with a passion for service excellence
- Reliable transportation and flexible schedule as needed
Job Duties
- Support the planning and execution of meetings, events, and catering functions
- Prepare banquet event orders (BEOs) and ensure accuracy of all event details
- Communicate event requirements with hotel departments (F&B, Banquets, Front Office, etc.)
- Maintain organized client files, contracts, and event documentation
- Assist in menu planning, timelines, and event logistics
- Provide exceptional service to clients before, during, and after events
- Manage group room blocks, including reservations, pickup tracking, and adjustments
- Serve as the primary contact for group housing inquiries and coordination
- Monitor group cut-off dates and communicate updates to clients and internal teams
- Generate and distribute group reports (pickup, rooming lists, etc.)
- Ensure accurate billing, rooming lists, and special requests are executed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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