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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Dental Insurance
Health Insurance
Disability insurance
401(k) matching
Vision Insurance
Life insurance
Job Description
CMC Hotels is a reputable hospitality company known for operating premier hotels including The Westin Raleigh-Durham Airport. Dedicated to excellence in guest service and hospitality, CMC Hotels is committed to creating career growth opportunities and fostering professional development among its team members. This company places great value on its employees with the guiding philosophy, "Growing People. Our people are the Heart of our organization." With a culture centered around teamwork, integrity, and service excellence, CMC Hotels stands out as an employer that not only provides jobs but nurtures careers.
The Westin Raleigh-Durham Airport is an upscale hotel offeri... Show More
The Westin Raleigh-Durham Airport is an upscale hotel offeri... Show More
Job Requirements
- High school diploma or equivalent
- Previous hospitality, sales, catering, or hotel front office experience preferred
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to manage multiple priorities in a fast-paced environment
- Proficient in Microsoft Office
- Reliable transportation and flexible schedule as needed
Job Qualifications
- Previous hospitality, sales, catering, or hotel front office experience preferred
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to manage multiple priorities in a fast-paced environment
- Proficient in Microsoft Office
- hotel systems experience a plus
- Customer-focused mindset with a passion for service excellence
- Reliable transportation and flexible schedule as needed
Job Duties
- Support the planning and execution of meetings, events, and catering functions
- Prepare banquet event orders (BEOs) and ensure accuracy of all event details
- Communicate event requirements with hotel departments (F&B, Banquets, Front Office, etc.)
- Maintain organized client files, contracts, and event documentation
- Assist in menu planning, timelines, and event logistics
- Provide exceptional service to clients before, during, and after events
- Manage group room blocks, including reservations, pickup tracking, and adjustments
- Serve as the primary contact for group housing inquiries and coordination
- Monitor group cut-off dates and communicate updates to clients and internal teams
- Generate and distribute group reports (pickup, rooming lists, etc.)
- Ensure accurate billing, rooming lists, and special requests are executed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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