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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $18.00 - $22.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Paid holidays
Job Description
Hy-Vee is a well-established supermarket chain known for its strong commitment to customer service, quality products, and community involvement. As a company that values its employees as the core of its success, Hy-Vee promises "a helpful smile in every aisle," ensuring that each customer receives friendly, efficient, and personalized service. Operating numerous stores across multiple states, Hy-Vee offers a dynamic and supportive work environment that encourages growth, teamwork, and professional development. The company prides itself on upholding high standards in every department, from retail sales to food service, and it continuously seeks talented individuals to join its team and contribute... Show More
Job Requirements
- High school diploma or equivalent
- One to three years of related work experience
- Ability to work night and weekend shifts
- Physically able to exert up to 50 pounds occasionally
- Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions
- Strong communication skills
- Ability to manage multiple tasks in a fast-paced environment
- Successful completion of pre-employment drug screen
- Adherence to company policies and guidelines.
Job Qualifications
- High school diploma or equivalent
- Over one year up to three years of similar or related work experience
- Ability to solve practical problems and comprehend abstract concepts
- Proficiency in arithmetic calculations involving fractions, decimals, and percentages
- Ability to compose original correspondence and follow technical manuals
- Strong interpersonal skills for customer and team interactions
- Supervisory experience with ability to instruct and plan work of others
- Familiarity with catering operations and pricing methods.
Job Duties
- Maintains a positive attitude and creates an atmosphere of friendliness and fun through flexibility and teamwork
- Generates a friendly atmosphere by encouraging employees to greet and speak to customers and provides prompt, courteous, and efficient service
- Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall profitability
- Provides prompt, efficient, and friendly customer service exhibiting caring, concern, and patience
- Smiles and greets customers in a friendly manner whether in department or elsewhere
- Assists customers by escorting to products, securing out-of-reach items, loading/unloading heavy items, noting suggestions, and enhancing shopping experience
- Answers the telephone promptly and provides helpful service
- Handles and satisfies customer issues
- Determines department goals with store director
- Meets with customers to determine their needs
- Writes detailed orders and coordinates with all involved departments
- Contacts businesses and prospective customers about catering
- Develops contracts for exclusive caterings
- Recommends and buys equipment with approval
- Consults on rental companies
- Attends manager meetings and obtains pricing
- Figures retail pricing and prepares invoices
- Develops standard catering practices and checks quality
- Returns phone calls promptly
- Develops guidelines for department performance in manager's absence
- Organizes store events and communicates with event coordinators
- Ensures proper temperature and storage
- Troubleshoots equipment and ensures maintenance
- Maintains adherence to hygiene and dress codes
- Adheres to company policies
- Reports to work as scheduled.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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