Catering Coordinator

Hy-Vee is a well-established supermarket chain known for its strong commitment to customer service, quality products, and community involvement. As a company that values its employees as the core of its success, Hy-Vee promises "a helpful smile in every aisle," ensuring that each customer receives friendly, efficient, and personalized service. Operating numerous stores across multiple states, Hy-Vee offers a dynamic and supportive work environment that encourages growth, teamwork, and professional development. The company prides itself on upholding high standards in every department, from retail sales to food service, and it continuously seeks talented individuals to join its team and contribute to its mission.

The role of a Catering Coordinator at Hy-Vee is a vital position within the Catering Department, focused on managing all aspects of catering services to enhance customer satisfaction and departmental profitability. This non-exempt position involves overseeing the delivery of fresh, high-quality catering products at competitive prices, while maintaining exceptional standards in customer service, sanitation, employee relations, and professional appearance. The Catering Coordinator acts as a bridge between customers and multiple departments such as kitchen, bakery, and delicatessen to ensure seamless coordination of catering orders.

In this role, the Catering Coordinator fosters a positive and fun working atmosphere, encourages team collaboration, and leads by example in greeting customers warmly and addressing their needs promptly. Responsibilities extend beyond customer interaction to include pricing negotiations, contract development for exclusive catering services, organizing store events like bridal and holiday shows, and managing department bookkeeping and inventory control. This position requires strong problem-solving skills, the ability to perform arithmetic calculations accurately, and a professional demeanor in dealing with both customers and employees.

The hourly wage for this role ranges from $18.00 to $22.50, depending on experience, emphasizing Hy-Vee’s recognition of talent and dedication. Employees in this role are expected to work night and weekend shifts as necessary, aligning with the operational needs of the catering department. The position demands physical capability to handle items weighing up to 50 pounds occasionally and involves a fast-paced, dynamic work environment with exposure to various equipment and occasional hazards. Successful candidates will undergo a pre-employment drug screen as part of Hy-Vee’s standard hiring process.

Overall, the Catering Coordinator position at Hy-Vee offers an excellent opportunity for individuals seeking a challenging yet rewarding career in a customer-centered and community-driven company. The role offers professional growth, interaction with customers, leadership experience through supervising department employees, and involvement in exciting event planning and execution. Candidates who thrive in fast-paced settings, possess strong organizational skills, and are passionate about delivering exceptional customer service will find this opportunity particularly fulfilling.