Job Overview
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Employee wellness programs
Job Description
The Biltmore Hotel is a prestigious hospitality establishment renowned for its rich history, luxurious accommodations, and exceptional service standards. Located in a prime area, the hotel has established itself as a premier destination for travelers seeking comfort, elegance, and world-class amenities. Known for its meticulous attention to detail and commitment to guest satisfaction, The Biltmore Hotel offers a dynamic work environment that fosters professional growth, teamwork, and a passion for excellence in the hospitality industry.
As a Catering Coordinator at The Biltmore Hotel, you will play a crucial administrative role supporting the Catering Sales and Conference Services team. This position is integral to ensuring that all events, from intimate gatherings to large conferences, are meticulously planned and flawlessly executed. Serving as a key liaison between clients, sales managers, and internal departments, the Catering Coordinator manages catering inquiries, prepares event proposals and banquet event orders, and coordinates all logistical details. You will maintain accurate client records, assist with menu selection and rooming lists, and track contracts and deposits, ensuring compliance with company policies and client expectations.
This role demands a strong organizational skill set, excellent communication abilities, and a keen attention to detail. You will be responsible for scheduling site inspections and client meetings, responding to client questions, and providing outstanding customer service. Additionally, generating reports, updating sales forecasts, and maintaining event calendars are pivotal tasks that support the overall success of the catering department. The position offers an opportunity to work within a fast-paced, dynamic hospitality environment where multitasking and adaptability are essential.
The Biltmore Hotel values team players who are guest-focused, composed under pressure, trustworthy, responsible, and demonstrate exceptional time management and listening skills. Physical demands include the ability to perform duties requiring occasional lifting up to 20 pounds, extended periods of standing or sitting, and operating office equipment efficiently. The hotel upholds high grooming standards to maintain its esteemed brand image.
Working at The Biltmore Hotel as a Catering Coordinator not only offers a chance to contribute to memorable event experiences but also provides professional development opportunities within a respected luxury hotel. The role typically requires a high school diploma with a preference for candidates holding a bachelor’s degree. Candidates should possess three to five years of clerical or secretarial experience, preferably within a hotel catering environment, along with proficiency in Microsoft Office and catering/event management software, such as Delphi Sales software.
If you are passionate about hospitality, detail-oriented, and eager to support a top-tier sales and catering team in delivering exceptional service, this role is ideal for you. The position may demand flexible working hours including weekends or holidays to meet the business needs of the hotel, reflecting the dynamic nature of the hospitality industry. Join The Biltmore Hotel and become part of a team that prides itself on delivering unparalleled guest experiences and operational excellence.
As a Catering Coordinator at The Biltmore Hotel, you will play a crucial administrative role supporting the Catering Sales and Conference Services team. This position is integral to ensuring that all events, from intimate gatherings to large conferences, are meticulously planned and flawlessly executed. Serving as a key liaison between clients, sales managers, and internal departments, the Catering Coordinator manages catering inquiries, prepares event proposals and banquet event orders, and coordinates all logistical details. You will maintain accurate client records, assist with menu selection and rooming lists, and track contracts and deposits, ensuring compliance with company policies and client expectations.
This role demands a strong organizational skill set, excellent communication abilities, and a keen attention to detail. You will be responsible for scheduling site inspections and client meetings, responding to client questions, and providing outstanding customer service. Additionally, generating reports, updating sales forecasts, and maintaining event calendars are pivotal tasks that support the overall success of the catering department. The position offers an opportunity to work within a fast-paced, dynamic hospitality environment where multitasking and adaptability are essential.
The Biltmore Hotel values team players who are guest-focused, composed under pressure, trustworthy, responsible, and demonstrate exceptional time management and listening skills. Physical demands include the ability to perform duties requiring occasional lifting up to 20 pounds, extended periods of standing or sitting, and operating office equipment efficiently. The hotel upholds high grooming standards to maintain its esteemed brand image.
Working at The Biltmore Hotel as a Catering Coordinator not only offers a chance to contribute to memorable event experiences but also provides professional development opportunities within a respected luxury hotel. The role typically requires a high school diploma with a preference for candidates holding a bachelor’s degree. Candidates should possess three to five years of clerical or secretarial experience, preferably within a hotel catering environment, along with proficiency in Microsoft Office and catering/event management software, such as Delphi Sales software.
If you are passionate about hospitality, detail-oriented, and eager to support a top-tier sales and catering team in delivering exceptional service, this role is ideal for you. The position may demand flexible working hours including weekends or holidays to meet the business needs of the hotel, reflecting the dynamic nature of the hospitality industry. Join The Biltmore Hotel and become part of a team that prides itself on delivering unparalleled guest experiences and operational excellence.
Job Requirements
- High school diploma
- bachelor’s degree preferred
- minimum three to five years of extensive clerical or secretarial experience preferably in a hotel environment
- catering background strongly preferred
- knowledge of Delphi Sales software preferred
- strong organizational and time-management abilities
- excellent written and verbal communication skills
- attention to detail and accuracy
- proficiency in Microsoft Office and catering/event management software
- ability to multitask in a fast-paced environment
- ability to move, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance
- ability to stand, sit, or walk for extended periods
- ability to reach overhead and below knees including bending, twisting, pulling, and stooping
- capability to use office equipment requiring finger dexterity
- excellent verbal communication skills
- ability to work varying schedules including weekends and holidays
- maintain grooming standards as per hotel policy
Job Qualifications
- High school diploma
- bachelor’s degree preferred
- minimum three to five years of clerical or secretarial experience preferably in a hotel environment
- catering background strongly preferred
- knowledge of Delphi Sales software preferred
- strong organizational and time-management abilities
- excellent written and verbal communication skills
- attention to detail and accuracy
- proficiency in Microsoft Office and catering/event management software
- ability to multitask and work in a fast-paced hospitality environment
Job Duties
- Manage catering inquiries and distribute leads to the appropriate sales managers
- prepare proposals, contracts, banquet event orders, and correspondence
- maintain accurate client records in the sales and catering system
- coordinate event details between clients and internal departments
- assist with menu selections, rooming lists, and event logistics
- track deposits, signed contracts, and required documentation
- schedule site inspections and client meetings
- respond to client questions and provide exceptional customer service
- generate reports, update forecasts, and maintain event calendars
- support the Catering Managers and Director of Catering with administrative tasks
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
