Catering Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $21.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Career Development

Job Description

Legends Global is a distinguished leader in the live events and hospitality industry, serving as the premier partner to some of the world's greatest live events, venues, and high-profile brands. With a vast network of 450 venues worldwide, Legends Global hosts approximately 20,000 events annually and entertains over 165 million guests each year. The company excels by delivering fully integrated premium services through a white-label approach, ensuring that their partners remain at the forefront of their respective markets. Their extensive expertise covers a wide scope of services including feasibility and consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, as well as content and booking management, all critical components to successful world-class live events and venues.

The culture at Legends Global is built upon respect, innovative thinking, collaboration, and bold, decisive action. They prioritize creating an inclusive workplace environment, empowering every team member to be authentic while making significant impacts that foster career growth. Their winning philosophy centers on teamwork, where collective efforts lead to success, ensuring every team member feels valued and motivated to contribute towards shared goals.

The role of Catering Coordinator at Legends Global is a vital position within their Catering Department, reporting directly to the Premium/Catering Manager. This role is classified as a Non-Exempt Hourly position, offering a competitive hourly wage of $21 per hour. The Catering Coordinator is responsible for orchestrating the seamless execution of catering events and operational functions. This dynamic position demands robust coordination between various internal departments such as culinary, operations, and event sales to uphold the highest standards of event quality and operational efficiency.

Key responsibilities include collaborating with clients and internal teams to understand detailed event requirements including menu customization, dietary restrictions, and other special requests. The coordinator works closely with the Catering Manager to oversee event setup logistics, including equipment rentals, décor, and staffing assignments, making critical contributions to menu development by incorporating seasonal trends and client preferences to enhance catering offerings.

This position requires exceptional organizational skills and the ability to manage diverse event logistics, such as scheduling, inventory management, and vendor relations, ensuring direct oversight of supply ordering, inventory tracking, and vendor communication. Additionally, the Catering Coordinator plays a crucial role in maintaining compliance with food safety, health codes, and licensing requirements, guaranteeing safe and smooth catering operations.

Supervisory responsibilities are integral to the role, including assisting with the training and ongoing management of catering staff like servers, bartenders, and kitchen personnel. The coordinator ensures service standards and operational protocols are consistently met through coaching and quality assurance measures. Customer relationship management is emphasized, with the coordinator acting as a primary point of contact for event clients to address concerns, resolve issues and foster strong partnerships that encourage repeat business.

The position demands physical stamina and flexibility, including lifting and setting up heavy event equipment and working varied hours, including evenings, weekends, and holidays, to accommodate event schedules. This role is stationed onsite at prominent sports and entertainment venues such as Acrisure Amphitheater, Van Andel Arena, and Amway Stadium.

Legends Global promotes an equal opportunity workplace, encouraging diverse applicants including women, minorities, individuals with disabilities, and protected veterans to apply for this exciting career opportunity in catering operations. If you thrive in a fast-paced environment and are passionate about delivering exceptional hospitality experiences, the Catering Coordinator role at Legends Global offers an excellent platform for professional growth and success.

Job Requirements

  • Proven experience in catering operations, event planning, or hospitality management
  • Bachelor’s degree in hospitality management, culinary arts, or related field preferred
  • Certificate in food safety required (TIPS, Servsafe)
  • Strong organizational skills with the ability to multitask and prioritize tasks effectively
  • Excellent communication and interpersonal skills with a customer-focused approach
  • Proficiency in Microsoft and catering software, Caterease
  • Ability to work flexible hours, including evenings, weekends, holidays as required
  • Ability to lift, move, and set up tables, chairs, staging, and event equipment (often 50+ lbs)

Job Qualifications

  • Proven experience in catering operations, event planning, or hospitality management
  • Bachelor’s degree in hospitality management, culinary arts, or related field preferred
  • Certificate in Food Safety required (TIPS, Servsafe)
  • Strong organizational skills
  • Ability to multitask and prioritize tasks effectively
  • Excellent communication and interpersonal skills
  • Customer-focused approach
  • Proficiency in Microsoft and catering software, Caterease
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Ability to lift, move, and set up tables, chairs, staging, and event equipment (often 50+ lbs)

Job Duties

  • Collaborate with Catering Manager and event clients to understand their event requirements, including menu selection, dietary restrictions, and special requests
  • Coordinate with internal teams, such as culinary, operations, and event sales to ensure seamless event planning and execution
  • Schedule and oversee event setup with Catering Manager, including equipment rentals, décor arrangements, and staffing requirements
  • Assist Catering Manager with menu development, and customization based on client preferences, seasonal trends, dietary preferences, and culinary innovations to enhance menu offerings
  • Coordinate logistics for catering events including equipment set up, elevator operations, and venue coordination
  • Ensure timely delivery and set up of catering equipment, food, and beverages
  • Assist with inventory management, including ordering supplies for events, tracking inventory levels, and managing vendor relationships
  • Assist Catering Manager with training and supervising catering staff, including catering servers, bartenders, and kitchen staff
  • Provide ongoing coaching and feedback to ensure high quality service and adherence to events operational standards
  • Assist Catering Manager with development and implementation of event staffing schedules to meet the demands of catering events while optimizing labor costs
  • In partnership with the Catering Manager, serve as the primary point of contact for events clients throughout the catering process, addressing questions or concerns, resolving issues, and ensuring client satisfaction
  • Effectively communicate with catering manager and event sales team to ensure all applicable information is conveyed on BEO and with event clients
  • Build and maintain strong relationships with event clients, vendors, and partners to foster repeat business and referrals
  • Ensure compliance with food safety regulations, health codes, and licensing requirements at all times
  • Partner with Catering Manager to implement and enforce standard operating procedures (SOP’s) to maintain steps of service, cleanliness, and safety standards in catering operations
  • Ensures all payments are received and responsible for reaching out to guests with outstanding balances
  • Perform other duties as assigned by Legends Global management team

Job Criteria

Experience

No experience required


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