Catering Coordinator

Hy-Vee is a well-established supermarket chain known for its commitment to quality, customer service, and community involvement. With numerous grocery stores across the Midwest, Hy-Vee prides itself on being customer-centric and employee-focused, promising "a helpful smile in every aisle." This guarantee underscores Hy-Vee’s dedication to fostering a positive shopping experience supported by a workforce that is fully engaged, friendly, and committed to excellence. Hy-Vee is a company that values team spirit, professionalism, and continuous growth, offering opportunities that encourage career development and personal satisfaction for its employees.

The role of Catering Coordinator at Hy-Vee within the Catering Department is a vital position that directly impacts customer satisfaction and departmental success. This non-exempt role involves maintaining high standards of customer service, employee relations, cleanliness, sanitation, and overall profitability. The Catering Coordinator acts as a manager and a frontline representative, balancing operational efficiency with a customer-focused approach. This position requires a dynamic individual capable of coordinating orders, managing customer interactions, and setting a positive tone for both employees and patrons.

As a Catering Coordinator, you will serve as a liaison between customers and various store departments, including the kitchen, bakery, and delicatessen. Your role includes understanding customer needs, generating detailed orders, coordinating with multiple departments, and ensuring delivery of fresh, high-quality products at competitive prices. You will also be responsible for promoting catering services, developing contracts for exclusive catering events, and organizing special in-store events like bridal and holiday shows. Your ability to foster partnerships, embrace a growth mindset, and remain results-oriented and customer-focused will be essential to your success.

This position carries supervisory responsibilities, including assigning, reviewing, and planning work for department employees. You will maintain standards, coordinate activities, and address employee issues with the authority to recommend disciplinary actions. Strong problem-solving skills, effective communication abilities, and a professional demeanor are equally important. Physical demands include lifting and moving items of varying weights, visual acuity, and the capacity to perform various physical activities common in a retail environment.

Working under the guidance of the District Store Director, Store Manager, and Assistant Managers across operations and perishables, you will play a crucial role in enhancing Hy-Vee’s catering services. The position requires using multiple equipment types such as telephones, computers, cash registers, ovens, and delivery vans. Your daily interactions will span customers, store employees, vendors, and regulatory agencies, with confidentiality and responsibility for company assets being paramount.

Hy-Vee offers a vibrant, fast-paced work environment where teamwork, customer focus, and professionalism blend to create a rewarding work experience. Joining the Hy-Vee team as a Catering Coordinator means becoming part of a company that not only delivers quality food but also commits to the happiness and growth of its people. If you are ready to embrace this role, deliver great service, and contribute to a well-respected team, Hy-Vee invites you to apply and become a valued member of its continuing legacy.