Catering Coordinator

Hy-Vee is a prominent supermarket chain known for its commitment to exceptional customer service and community involvement. As a company that values its employees as its greatest strength, Hy-Vee strives to create a positive and engaging work environment where every team member feels supported and empowered to deliver a helpful smile in every aisle. Operating across multiple locations, Hy-Vee offers a broad range of products and services, including grocery, pharmacy, bakery, and catering. The company is dedicated to fostering growth through continuous learning and embracing a customer-focused approach that drives business success and customer satisfaction.

The role of Catering Coordinator at Hy-Vee is a vital position within the Catering Department, focused on overseeing key areas such as customer service standards, employee relations, sanitation, and the overall profitability of the catering operations. This non-exempt, hourly role typically requires working night and weekend shifts to meet the demands of the catering business effectively. Starting wages for the position range from $18.00 to $22.50 per hour, depending on experience. The Catering Coordinator coordinates the delivery of the freshest and highest quality products at competitive retail prices, ensuring customers receive excellent service from the moment they place their order until final delivery.

As a Catering Coordinator, you will be expected to set the tone for the department by fostering a friendly, professional, and efficient atmosphere. This includes maintaining cleanliness, adhering to sanitation standards, and ensuring a polished appearance for both employees and the department as a whole. A key part of your role involves direct interaction with customers to assess their needs, create detailed orders, and coordinate with various departments such as kitchen, bakery, and delicatessen to fulfill catering requests. You will serve as a primary point of contact for businesses and prospective customers, promoting Hy-Vee’s catering services and developing exclusive contracts to enhance business growth.

The position requires strong leadership skills, as you will supervise department employees, assign tasks, review work, and handle employee relations including disciplinary actions when necessary. You will manage department goals in conjunction with store leadership and participate in key meetings to stay informed on pricing, events, and operational updates. Additionally, you will be responsible for organizing store events like bridal and holiday shows, setting up promotional displays, and ensuring all catering equipment is properly maintained and functioning.

Physical demands include the ability to exert up to 50 pounds of force occasionally and perform various activities such as climbing, kneeling, standing, and lifting, which are essential in managing the daily operations of the catering department. You’ll also need to be comfortable working in a fast-paced environment with exposure to noise, temperature extremes, and cleaning chemicals. Due to the confidential nature of information handled, integrity and attention to detail are critical for managing company assets, pricing, and financial transactions.

Hy-Vee offers a supportive workplace culture that encourages growth mindsets, professionalism, and a customer-oriented approach. Employment with Hy-Vee is contingent upon the successful completion of a pre-employment drug screen. If you are passionate about delivering excellent service, leading a dynamic team, and contributing to the success of a reputable company, consider applying for the Catering Coordinator role today.