Catering - Associate

SSA Group, LLC has been a trusted partner in the hospitality and cultural attraction sector for over 50 years. Specializing in creating exceptional hospitality experiences, SSA Group collaborates with cultural institutions to seamlessly integrate admissions, culinary services, and retail offerings. This integration focuses on innovation and human connection, aiming to craft memorable and meaningful guest journeys. The company operates with a distinct hospitality philosophy known as 452 Hospitality, which emphasizes people, innovation, and operational intelligence to leave a lasting positive impact on the communities and partners it serves. The inclusive culture at SSA Group encourages diversity and equal opportunities, promoting a supportive environment where team members from various backgrounds thrive. This commitment not only enhances employee satisfaction but also enriches the guest experience by fostering a workforce that values collaboration and creativity.

The role of Catering Associate at SSA Group is integral to the successful execution of catered events and the overall hospitality experience. Reporting directly to the Catering Supervisor(s) and Catering Operations Manager, the Catering Associate is tasked with delivering warm, welcoming, and memorable service in alignment with the principles of 452 Hospitality. This position involves overseeing product quality and inventory management to ensure that guests receive the highest standard of service and food presentation. The Catering Associate is responsible for various operational duties including event setup, execution, breakdown, and cleanup. They also engage actively in both front-of-house and back-of-house tasks to maximize event productivity and guest satisfaction. Communication is a vital component of this role; the associate must maintain a clear and approachable demeanor with clients, guests, staff, and management, addressing and resolving complaints swiftly and effectively.

Physical stamina and the ability to perform manual labor are important attributes for the Catering Associate, as the job often requires moving and handling equipment and materials up to 35 pounds, setting up and tearing down tables and chairs, and maintaining a clean and organized work environment. The role demands flexibility with working hours, including availability for nights, weekends, and holidays based on the operational needs of catered events. Candidates with prior experience in catering or the events industry will find this role well-aligned with their skills, though SSA Group welcomes applicants from all educational backgrounds, fostering an inclusive hiring approach. This position offers not only competitive wages with eligibility for overtime pay but also access to benefits such as an on-demand pay program, meal plans, employee discounts, and participation in a 401(k) program with a company match.

SSA Group also underscores its commitment to diversity and inclusion through its IDEA + Belonging initiative, which promotes empowerment, barrier removal, and growth opportunities for all team members. It leads by example in sustainability and community engagement, encouraging associates to contribute to conservation efforts and local giving initiatives. Joining SSA Group as a Catering Associate means becoming a vital part of a dynamic team dedicated to delivering outstanding hospitality experiences while supporting an inclusive and sustainable workplace culture. This role is a remarkable opportunity for individuals passionate about hospitality and eager to contribute to memorable events within a well-established and respected company.