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Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
Job Description
The FAENA Movement is a unique cultural experience that combines art, community, and extraordinary hospitality into a singular and luxurious lifestyle brand. At its core, FAENA is rooted in the warmth and traditions of the South, offering guests not only world-class amenities but also an authentic and attentive service experience. The culture at FAENA is one of collaboration and creativity, committed to turning ideas into unforgettable realities. FAENA properties are known for their meticulously curated environments, blending cutting-edge design with comfort and charm to create spaces that feel both sophisticated and welcoming to the most discerning guests.
FAENA represents a... Show More
FAENA represents a... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in catering or special events coordination
- Proficiency in Delphi or similar event management software
- Excellent organizational and multitasking skills
- Strong communication abilities
- Ability to work independently and as part of a team
- Knowledge of budgeting and event financials
- Experience managing client contracts and banquet event orders
- Familiarity with venue spaces and event logistics
Job Qualifications
- High school diploma or equivalent
- Previous experience in catering or special events coordination
- Proficiency with Delphi or similar event management software
- Strong organizational and multitasking skills
- Excellent written and verbal communication skills
- Ability to work independently and collaboratively
- Knowledge of budgeting and financial reporting
- Familiarity with banquet event orders and contract management
- Experience with customer service and client relations
Job Duties
- Answer and address inquiries in the absence of the Catering & Special Events Team
- Handle client walk through and site visits as requested
- Prepare proposals and contracts for the Catering & Special Events Team
- Create Banquet Checks and send it to the client with the initial proposals
- Obtain signed sales contracts and proposals prior to the event date and credit card authorization form with copy of the front and back of the credit card and a form of ID
- Send proposals using Delphi tools
- Send the BEO completed to each client before the event and claim for this approved/signed by the client
- Go through the outstanding contracts on Monday and Fridays and follow up with clients
- Write promotional proposals to solicit artists, events and sponsorship
- Conscientiously open and sort all incoming mail
- Make appointments and schedule meetings for Catering & Special Events Team
- Send follow up/thank you notes to clients
- Database maintenance i.e. daily updating and inputting of contacts and activities
- Arrange for messenger and all courier services
- Complete expense reports for the Catering & Special Events Team
- Generate weekly Catering Sales Report and Daily Events Report/Calendar
- Complete purchase orders for office supplies and catering material as directed
- Update and maintain Catering & Special Events Press Book
- Act as a liaison between all departments in arranging in-house events
- Create cost analysis/P&L and maintain budgets for individual projects
- Provide assistance at events as needed
- Source relevant materials/accessories for events and at clients’ requests
- Complete knowledge of meeting spaces, capacities and specifications, menus, budget and minimums
- Clear and concise communication with necessary departments
- Understand booking guidelines and parameters
- Assist in month end reports where needed
- Conduct site inspections when required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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