Catering & Events Sales Manager

This position is with a well-established hospitality company specializing in upscale resort and event venues, known for delivering exceptional catering and event services. This company prides itself on offering an unforgettable guest experience through meticulous planning, seamless execution, and personalized service. The Catering & Events Sales Manager plays a critical role within this dynamic environment by overseeing the sales, planning, and execution of catering and social events, including corporate meetings, weddings, and special occasions.

As part of the catering and events department, the Catering & Events Sales Manager operates under the direction of the Senior Catering & Events Manager, contributing to the overall success and profitability of the resort. This is a full-time employment opportunity that demands a high level of professionalism, strong communication skills, and the ability to manage complex projects efficiently. While salary specifics are not explicitly stated, the role offers competitive compensation reflective of the extensive responsibilities and experience required.

The core responsibility of this position is to drive revenue growth through the development and execution of effective sales strategies. This individual will proactively seek and secure new business opportunities, cultivate repeat clients, and maintain relationships with local vendors and community partners to maximize sales and elevate the resort's profile within the event industry. The Catering & Events Sales Manager serves as the primary contact for clients from their initial inquiry through to event completion and post-event follow-ups, ensuring exceptional guest satisfaction and flawless event execution.

A significant part of this role involves detailed coordination with hotel operations, including food and beverage departments, event production, security, and marketing teams. The manager ensures that all client specifications are communicated correctly and all departments collaborate effectively to meet and exceed client expectations. Additionally, the position demands meticulous record keeping, including managing sales forecasts, maintaining client activity logs, and preparing accurate Banquet Event Orders (BEOs) in compliance with company standards.

This position also requires a deep understanding of customer procurement strategies specific to groups and meetings, as well as expertise in account buying behaviors. The manager will actively participate in industry events, trade shows, training sessions, and professional organizations to stay current with market trends and sales techniques. They will also represent the resort at various functions, contributing to the brand’s visibility and reputation.

To succeed, the candidate must exhibit excellent interpersonal and decision-making skills, with a strong ability to negotiate and close sales while addressing client needs and expectations proactively. The position requires working various shifts, including nights, weekends, and holidays, reflecting the nature of the hospitality and events industry. Travel may be necessary occasionally for meetings, site visits, or industry-related events.

Physical demands include the ability to stand for extended periods, walk, use hand dexterity, and occasionally lift up to 25 pounds. The work environment may involve exposure to cigarette smoke, various weather conditions, and varying noise levels, both indoors and outdoors. This role is pivotal in maintaining the company’s high standards of customer service, operational excellence, and financial performance. Overall, the Catering & Events Sales Manager is an energetic, dedicated professional with a passion for event sales and hospitality, committed to delivering outstanding results in a fast-paced environment.