Job Overview
Benefits
401(k)
Disability insurance
Employee assistance program
Health Insurance
Life insurance
Paid Time Off
room discounts
Employee Food and Beverage Discounts
Job Description
Driftwood Hospitality Management is a distinguished company in the hospitality industry, renowned for its fully integrated approach to delivering exceptional hospitality services across various properties. The company prides itself on fostering a collaborative and empowering culture where associates are encouraged to take initiative, be proactive, and contribute meaningfully to the success of their individual properties. With a team composed of top-tier talent, Driftwood Hospitality Management emphasizes outstanding client service, making it a leader in the sector and a desirable place of employment for hospitality professionals looking to grow and make a significant impact.
As a Sales Manager within Driftwood Hospitality Management, you will play a crucial role as the local, on-property sales contact responsible for driving revenue growth. This position is integral to the company’s strategy of maximizing revenue opportunities by proactively soliciting and managing all sales-related inquiries and transactions. As a Sales Manager, you will be expected to actively upsell business opportunities, achieve personal and team-related revenue goals, and ensure that all business is transitioned smoothly and rapidly for excellent service delivery. Operating within a 24/7 hotel environment, this role demands flexibility in work hours and the ability to adapt to changing operational needs.
The Sales Manager builds and maintains strong relationships with existing and prospective customers by conducting sales calls, entertainment events, and familiarization trips. Proactive selling is key, targeting key accounts and markets with an emphasis on qualifying and soliciting new business opportunities to meet or exceed revenue goals. Knowledge of market trends, the competitive landscape, and financial management including budgeting and forecasting is essential. Additionally, the Sales Manager ensures high levels of guest satisfaction by coordinating effectively with event planners and internal departments to exceed expectations during all phases of hotel events.
Leadership and team collaboration are emphasized, requiring the Sales Manager to demonstrate commitment to company principles, hold themselves and others accountable, handle conflicts adeptly, and foster a positive work climate. Personal development and organizational learning are encouraged, with the role demanding an ongoing pursuit of skills enhancement and knowledge sharing. Technical proficiency with sales and hotel management software, such as Microsoft Office and Delphi systems, is also required to manage customer information and contracts efficiently.
Overall, this role offers a dynamic opportunity to contribute to the success of a leading hospitality management company. It demands a combination of aggressive sales skills, strategic thinking, strong communication abilities, and a customer-focused mindset. Driftwood Hospitality Management supports its associates with comprehensive benefits, a culture of growth, and a commitment to diversity and inclusion, making this an excellent career opportunity for experienced sales professionals in the hospitality field.
As a Sales Manager within Driftwood Hospitality Management, you will play a crucial role as the local, on-property sales contact responsible for driving revenue growth. This position is integral to the company’s strategy of maximizing revenue opportunities by proactively soliciting and managing all sales-related inquiries and transactions. As a Sales Manager, you will be expected to actively upsell business opportunities, achieve personal and team-related revenue goals, and ensure that all business is transitioned smoothly and rapidly for excellent service delivery. Operating within a 24/7 hotel environment, this role demands flexibility in work hours and the ability to adapt to changing operational needs.
The Sales Manager builds and maintains strong relationships with existing and prospective customers by conducting sales calls, entertainment events, and familiarization trips. Proactive selling is key, targeting key accounts and markets with an emphasis on qualifying and soliciting new business opportunities to meet or exceed revenue goals. Knowledge of market trends, the competitive landscape, and financial management including budgeting and forecasting is essential. Additionally, the Sales Manager ensures high levels of guest satisfaction by coordinating effectively with event planners and internal departments to exceed expectations during all phases of hotel events.
Leadership and team collaboration are emphasized, requiring the Sales Manager to demonstrate commitment to company principles, hold themselves and others accountable, handle conflicts adeptly, and foster a positive work climate. Personal development and organizational learning are encouraged, with the role demanding an ongoing pursuit of skills enhancement and knowledge sharing. Technical proficiency with sales and hotel management software, such as Microsoft Office and Delphi systems, is also required to manage customer information and contracts efficiently.
Overall, this role offers a dynamic opportunity to contribute to the success of a leading hospitality management company. It demands a combination of aggressive sales skills, strategic thinking, strong communication abilities, and a customer-focused mindset. Driftwood Hospitality Management supports its associates with comprehensive benefits, a culture of growth, and a commitment to diversity and inclusion, making this an excellent career opportunity for experienced sales professionals in the hospitality field.
Job Requirements
- Ability to work flexible shifts in a 24-hour hotel operation
- Strong customer development and relationship management skills
- Effective decision-making and problem-solving abilities
- Ability to manage guest room and meeting space inventories
- Capability to lift, push, and pull objects up to 10 pounds
- Commitment to company operating principles and ethics
- Willingness to pursue self-development and learning
Job Qualifications
- Three or more years of progressive sales experience
- Previous experience in the hospitality industry preferred
- Experience selling luxury brands and experiential services preferred
- Aggressive negotiating and creative selling skills
- Proficient with Microsoft Office and hotel systems such as Delphi
- Strong communication, presentation, and organizational skills
- Knowledge of menu planning and banquet operations
- Financial management skills including budgeting and forecasting
Job Duties
- Proactively solicit and handle all revenue-related sales opportunities
- Actively upsell each business opportunity to maximize revenue
- Achieve personal and team-related revenue goals
- Build and strengthen relationships with customers through sales calls and entertainment
- Conduct customer site inspections and respond to inquiries promptly
- Create sales contracts and manage customer budgets
- Ensure high levels of customer satisfaction and coordinate event details
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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