Catering and Events Manager - DoubleTree by Hilton Hotel Kansas City - Overland Park
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $60,000.00
Work Schedule
Standard Hours
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Financial security plans
Job Description
The DoubleTree by Hilton Hotel Kansas City-Overland Park is a premier hotel nestled in the heart of the bustling Overland Park business district. Just a mile away from the Corporate Woods Office Park, this property is a top choice for business travelers and social event attendees alike. The hotel boasts 356 beautifully appointed guest rooms, designed for comfort and convenience, along with more than 27,000 square feet of flexible meeting and event space. This makes it an ideal venue for a broad spectrum of occasions, ranging from corporate meetings and conferences to social gatherings and special celebrations. The DoubleTree by Hilton embodies the hallmark of the Hilton brand—quality, service, and a warm atmosphere that welcomes every guest with genuine hospitality.
As a company, DoubleTree by Hilton offers an enriching work environment that emphasizes teamwork, leadership, and ownership, fostering a culture that values integrity and passion for hospitality. The hotel’s commitment extends beyond guest satisfaction to include robust support and development opportunities for its team members. Employees enjoy access to comprehensive benefits, career advancement programs, and unique incentives aimed at promoting both professional and personal growth.
The role of Catering & Event Manager at DoubleTree by Hilton Hotel Kansas City-Overland Park is pivotal to the hotel’s hospitality excellence. This position focuses on selling and servicing local corporate and social events, with the ultimate goal of creating memorable experiences that uphold the hotel's reputation for outstanding service. The Catering & Event Manager spearheads the event planning and execution process, ensuring seamless coordination from conception to completion. This role demands not just operational management but also creative vision to develop captivating menus and event formats that maximize guest satisfaction and revenue.
Key responsibilities include managing event documentation, facilitating smooth transitions across pre-event, event, and post-event phases, and serving as the primary point of contact for clients. Strong emphasis is placed on proactive issue resolution, ensuring that every event is executed flawlessly and that every guest experience is exceptional. This role also involves growing the catering and events market segments through business development activities such as soliciting new client relationships, developing proposals, and negotiating contracts.
Maintaining enduring client relationships is crucial in this role, requiring the manager to cultivate and strengthen connections with existing corporate and social accounts to encourage repeat business. Additionally, guiding and mentoring the catering and events team is fundamental to sustaining high service standards. The Catering & Event Manager provides direction, feedback, and coaching to team members, fostering a collaborative environment that supports professional excellence and consistently elevated guest experiences.
This position is suited for an enthusiastic and results-oriented professional passionate about hospitality and driven to contribute to the success of a leading hotel brand. The hospitality values of Hilton—hospitality, integrity, leadership, teamwork, ownership, and urgency—are integrated into every aspect of the role. The hotel offers a rewarding career with comprehensive benefits including incredible travel perks, employee stock purchase programs, paid parental leave, caregiving and crisis support, mental health resources, generous paid time off, and a variety of health and retirement plans.
Joining DoubleTree by Hilton means becoming part of a globally recognized organization dedicated to creating exceptional experiences for guests and exceptional workplaces for team members. The company’s workplace culture has been repeatedly celebrated on the World’s Best Workplaces list by Great Place to Work and Fortune. Whether you are launching your career or seeking new opportunities, this role offers a platform for personal growth and career development in a supportive, dynamic environment that values and empowers its people.
As a company, DoubleTree by Hilton offers an enriching work environment that emphasizes teamwork, leadership, and ownership, fostering a culture that values integrity and passion for hospitality. The hotel’s commitment extends beyond guest satisfaction to include robust support and development opportunities for its team members. Employees enjoy access to comprehensive benefits, career advancement programs, and unique incentives aimed at promoting both professional and personal growth.
The role of Catering & Event Manager at DoubleTree by Hilton Hotel Kansas City-Overland Park is pivotal to the hotel’s hospitality excellence. This position focuses on selling and servicing local corporate and social events, with the ultimate goal of creating memorable experiences that uphold the hotel's reputation for outstanding service. The Catering & Event Manager spearheads the event planning and execution process, ensuring seamless coordination from conception to completion. This role demands not just operational management but also creative vision to develop captivating menus and event formats that maximize guest satisfaction and revenue.
Key responsibilities include managing event documentation, facilitating smooth transitions across pre-event, event, and post-event phases, and serving as the primary point of contact for clients. Strong emphasis is placed on proactive issue resolution, ensuring that every event is executed flawlessly and that every guest experience is exceptional. This role also involves growing the catering and events market segments through business development activities such as soliciting new client relationships, developing proposals, and negotiating contracts.
Maintaining enduring client relationships is crucial in this role, requiring the manager to cultivate and strengthen connections with existing corporate and social accounts to encourage repeat business. Additionally, guiding and mentoring the catering and events team is fundamental to sustaining high service standards. The Catering & Event Manager provides direction, feedback, and coaching to team members, fostering a collaborative environment that supports professional excellence and consistently elevated guest experiences.
This position is suited for an enthusiastic and results-oriented professional passionate about hospitality and driven to contribute to the success of a leading hotel brand. The hospitality values of Hilton—hospitality, integrity, leadership, teamwork, ownership, and urgency—are integrated into every aspect of the role. The hotel offers a rewarding career with comprehensive benefits including incredible travel perks, employee stock purchase programs, paid parental leave, caregiving and crisis support, mental health resources, generous paid time off, and a variety of health and retirement plans.
Joining DoubleTree by Hilton means becoming part of a globally recognized organization dedicated to creating exceptional experiences for guests and exceptional workplaces for team members. The company’s workplace culture has been repeatedly celebrated on the World’s Best Workplaces list by Great Place to Work and Fortune. Whether you are launching your career or seeking new opportunities, this role offers a platform for personal growth and career development in a supportive, dynamic environment that values and empowers its people.
Job Requirements
- minimum of 3 years of experience in catering or event management
- excellent organizational skills and attention to detail
- strong client service orientation
- ability to work flexible hours including weekends and evenings
- understanding of budgeting and financial aspects of event management
- effective problem-solving capabilities
- ability to work under pressure and handle stressful situations
Job Qualifications
- bachelor's degree in hospitality management, business administration, or related field preferred
- proven experience in event planning and catering management
- strong sales and negotiation skills
- exceptional interpersonal and communication skills
- ability to manage multiple projects and deadlines simultaneously
- proficiency with event management software and Microsoft Office
- leadership experience with the ability to motivate and guide a team
Job Duties
- execute high-quality events by managing event documentation and facilitating seamless transitions throughout event phases
- create exceptional event experiences by designing creative menus and catering options that maximize revenue
- grow catering and events market segments by soliciting new client relationships, developing proposals, and negotiating contracts
- cultivate strong client relationships to secure repeat business
- guide team performance through clear communication, direction, feedback, and coaching
- ensure proactive resolution of client issues to maintain exceptional service quality
- oversee the smooth execution of all event details from planning to post-event activities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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