Catering & Events Manager

Las Vegas, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $68,000.00 - $88,000.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

flexible schedule

Job Description

Fontainebleau Las Vegas is a luxury resort and casino located in Las Vegas, Nevada, renowned for its exceptional hospitality and entertainment experiences. This high-end establishment offers world-class accommodations, gourmet dining, and spectacular event venues tailored to meet diverse client needs. As a prominent player in the hospitality industry, Fontainebleau Las Vegas is dedicated to delivering top-tier service and memorable experiences to its guests, making it an iconic destination in one of the world's most vibrant cities. The resort combines elegance and modernity with the vibrant energy of Las Vegas, catering to both leisure and business travelers seeking exceptional service and unique event experiences. By fostering a culture of inclusion, diversity, and excellence, Fontainebleau Las Vegas aims to be a leader in luxury hospitality and event management.

The role of Catering and Events Manager at Fontainebleau Las Vegas is pivotal in realizing the company's goal of providing excellent catering and event services. This position involves approximately 10 percent leadership responsibilities and 90 percent client-facing functions, emphasizing the importance of direct engagement with clients and operational excellence. The Catering and Events Manager will contribute significantly to creating and delivering unparalleled catering and event experiences customized to the luxury market. This includes overseeing event coordination, collaborating with sales and culinary teams, and ensuring that every event meets the highest standards of quality and client satisfaction.

In this role, the manager will lead and inspire a team to foster a work environment that encourages teamwork, mutual respect, feedback, and recognition while focusing on maximizing profitability and guest satisfaction. The Catering and Events Manager is expected to mentor administrators for career growth, participate actively in departmental operations including budgeting, forecasting, reporting, and training, and represent Fontainebleau Las Vegas at industry events to promote its brand and services.

The role requires a comprehensive understanding of catering operations, banquet facilities, food and beverage products, and event logistics within a luxury gaming environment. Responsibilities include conducting venue tours, evaluating space requirements, preparing contracts and event orders, ensuring compliance with company standards and Title 26 regulations, and coordinating with various hotel departments to ensure flawless execution of events. The manager will also work closely with the culinary team to develop innovative menu proposals and create unique event experiences that reflect the distinctiveness of Fontainebleau Las Vegas.

Additionally, the manager must possess excellent communication and negotiation skills to engage effectively with clients and stakeholders. The position requires the ability to manage multiple projects simultaneously, work under pressure, and maintain exceptional organizational skills. A flexible work schedule, including nights and weekends, is essential due to the dynamic and fast-paced nature of the hospitality industry. This role offers a salary range of $68,000 to $88,000 per year, commensurate with experience and qualifications, in a supportive work environment committed to diversity and career development.

Job Requirements

Must be at least 21 years of age
Bachelor's degree in hospitality, business, or related field or equivalent combination of education and experience
Minimum of three years of luxury, large-scale hotel experience in catering and conference services
Knowledge of food and beverage products and presentation in a gaming environment
Knowledge of meeting room capacities, banquet set-up, audio-visual, and related set-up details
Proven selling, negotiating, and presentation skills
Proficient in Microsoft Word, PowerPoint, Excel, and Outlook
Title 26 knowledge required
Ability to provide excellent customer service and communication
Ability to manage multiple projects in a fast-paced environment
Strong organizational skills with attention to detail
Willingness to work flexible hours including nights and weekends
Ability to work under pressure and in stressful situations
Ability to lead and mentor a team

Job Qualifications

Bachelor's degree in hospitality, business, or a related field
Minimum of three years of luxury, large-scale hotel experience in catering and conference services
Knowledge of food and beverage products, proper preparation, and presentation of food and beverage items in a gaming environment
Knowledge of meeting room capacities, banquet set-up, audio-visual, and any other pertinent details as they relate to function and room set-up
Ability to provide the ultimate experience for all clients while providing the highest level in standards of service without sacrificing quality
Ability to work under pressure and manage stressful situations during busy periods
Proven selling, negotiating, and presentation skills and strong attention to detail
Proven ability to manage and prioritize multiple projects simultaneously in a fast-paced environment
Proficient in Microsoft application tools including Word, PowerPoint, Excel, and Outlook
Title 26 knowledge required
Ability to communicate and present conceptual ideas and detailed design both verbally and visually with different stakeholders
Ability to provide leadership and direction contributing to the success of the organization through engaging, developing, and mentoring individuals and teams
Excellent communication and customer service skills
Able to lead and mentor a team
Excellent organizational skills
Must be willing and able to work a flexible schedule to include nights and weekends
Ability to work in a fast-paced, busy, ever-changing, and somewhat stressful environment

Job Duties

Create and maintain a work environment that promotes teamwork, performance, feedback, recognition, mutual respect, and member satisfaction
Assist team in providing service levels resulting in maximum profitability and the highest guest satisfaction
Mentor and challenge administrators to develop and prepare for advancement
Maintain an open perspective and provide ideas to better the department
Participate in daily departmental operations including budget forecasting, various reporting, and training
Represent the company at industry events by promoting our brand and product offerings
Meet and entertain potential customers in collaboration with the sales team
Evaluate event space needs to ensure appropriate room location size based on the number of attendees
Conduct tours of banquet and event facilities, sleeping rooms, and other areas of the hotel
Generate catering, wedding, restaurant, and event prospectus, contracts, event orders, and all other production requirements
Assist meeting and event planners by proposing appropriate food and beverage and audio/visual requirements, and coordinate all aspects of the event(s) with appropriate hotel staff
Ensure banquet event orders being prepared or written are following standard operating procedure guidelines
Review and prepare timely event orders to successfully set up culinary and operations
Coordinate with other departments and venues to set up service and breakdown of all functions and confirm that all necessary equipment is on hand both in-house and rental
Collaborate with the culinary team on creative menu proposals and out-of-the-box experiences
Responsible for complying with Title 26 policies and procedures
Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary