Catering and Events Manager

Chapel Hill, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

Paid holidays

Job Description

Chapel Hill Country Club is a prestigious private club located in Chapel Hill, known for its exceptional service and commitment to providing a unique and memorable experience for its members and guests. As a well-established club, it offers a wide range of amenities including a world-class golf course, exquisite dining options, and luxurious event spaces. The club endeavors to maintain the highest standards in hospitality while fostering a welcoming and enjoyable environment for its members. Chapel Hill Country Club continuously evolves by enhancing its culinary offerings, upgrading facilities, and elevating service quality to exceed member expectations consistently. The club prides itself on a positive work environment that values dedication, teamwork, and a passion for delivering excellence.

The Private Events Manager plays a critical role at Chapel Hill Country Club, overseeing the event management strategy and the successful execution of all private events hosted by the club. This role demands a detail-oriented professional who can lead the event programming with a focus on creating exceptional experiences for members and their guests. As the Private Events Manager, you will be responsible for providing personalized and high-touch service to members, assisting hosts with nearly every aspect of their events. Your expertise will be essential in coordinating with the club's Food and Beverage Management, culinary, service, and housekeeping teams to deliver flawless events ranging from wedding ceremonies and receptions, wine dinners, golf outings, cocktail receptions, business meetings, celebration dinners, holiday parties, and more.

This position requires a creative and dedicated individual with strong organizational skills who can manage numerous priorities under tight deadlines while maintaining the highest level of guest service. You will collaborate with leadership including the Clubhouse Manager and General Manager to drive banquet sales and continually enhance the member experience. Additionally, you will lead weekly and monthly event meetings, maintain event-related documentation such as Banquet Event Orders and event diagrams, and ensure seamless communication with members, staff, and vendors. Your role will also involve tracking profitability and conducting post-event analysis to support ongoing improvement. The Private Events Manager is essential to upholding the club’s reputation for hospitality and service excellence, delivering not just events but cherished memories for every guest attending. This role suits an individual passionate about hospitality, with proven experience in event planning and team leadership, eager to contribute to the continued success and growth of Chapel Hill Country Club.

Job Requirements

Minimum of five years’ experience in event planning
experience in a private club preferred
three years leading and developing a team of professionals strongly preferred
degree in a related field preferred
must have experience creating and/or reviewing event contracts
strong organizational skills
flexibility to work evenings weekends and holidays
excellent communication skills
ability to manage multiple priorities under deadlines
commitment to excellence
strong work ethic
ability to collaborate with team members and vendors

Job Qualifications

Honest respectful empathetic dedicated strong work ethic and a collaborator with a positive attitude
strong organizational skills with the ability to manage multiple priorities under set deadlines
demonstrated results in developing new and enticing events to continuously enhance the member experience
excellent attention to detail
commitment to excellence in all that you do
a creative thinker with a passion for designing and executing unique and memorable events
highly motivated ensuring that every member experience is special
strong interpersonal and communication skills able to work effectively with members vendors and staff
flexibility to work evenings weekends and holidays as event schedules require
experience with ClubEssential POS software is a plus
minimum of five years’ experience in event planning required (experience in a private club preferred)
three years leading and developing a team of professionals is strongly preferred
degree in a related field preferred (hospitality major a plus)
must have experience creating and/or reviewing event contracts with multiple parties to include clients and vendors

Job Duties

Direct all aspects of event planning including scheduling vendor coordination menu selection décor and logistics
facilitates short- and long-term planning for event operations with the Clubhouse Manager and General Manager to increase banquet sales and enhance member experience
leads weekly Banquet Event Orders (BEO), Culinary, and monthly inter-department event meetings
ensure the execution of weddings banquets meetings golf outings member social events and other private functions are memorable
ensure all event details are accurate timely and aligned with member expectations
maintain open communication with members staff and vendors to guarantee seamless event execution
maintain annual Event Analysis Profit and Loss for all Club events and holiday functions
collaborate with various departments to gather information including labor costs food costs rental costs and vendor costs
provide on-site event support to ensure accurate setup décor placement member assistance with a keen eye for details and to ensure all expectations are exceeded
uphold the Club’s standards of hospitality and service excellence at all times
work with the Events team to generate creative ideas that enhance the member experience
track post-event feedback to support continuous improvement and member satisfaction
perform other duties as assigned
assists members in planning a variety of private events and tracks prospective bookings
run new event inquiries by the Clubhouse Manager and the Executive Chef to ensure the event can be executed in accordance with our standards
collaborate with the Clubhouse Manager Executive Chef F&B Managers and other team members to review the format and details of events
prepare BEO sheets along with diagrams for functions and function updates
proactively communicate accurate timely information to team members leadership and members regarding events
greet members and guests by their name attend functions to ensure member and guest satisfaction and respond to member complaints with appropriate corrective action
keep an accurate history file of each event
partner with the Communications Director to design and coordinate communication and visual collateral to promote events to the membership including event flyers event descriptions menus and event theme