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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $22.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Palmetto Dunes Oceanfront Resort is a premier resort destination located along the stunning coastline, known for its breathtaking ocean views, exceptional amenities, and commitment to providing an unparalleled guest experience. This resort offers a luxurious and relaxing environment for vacationers and business travelers alike, featuring a wide range of facilities including beautiful lodging options, fine dining, golf courses, marinas, and endless recreational activities. Palmetto Dunes prides itself on its dedication to hospitality and excellence, making it a popular choice for events ranging from intimate gatherings to large-scale celebrations. The resort fosters a team-oriented culture where employees are encouraged to embody... Show More
Job Requirements
- be able to work in a standing position for long periods of time (up to 8 hours)
- be able to reach, bend, stoop, and occasionally lift up to 20 pounds
- be able to work in indoor and outdoor environments
- possess patience, positivity, and willingness to make every event successful
Job Qualifications
- previous experience in catering, events, or Food & Beverage sales preferred
- strong verbal and written communication skills
- professional and approachable demeanor
- detail-oriented with excellent time management and multitasking abilities
- proficiency with Microsoft Office, experience with Salesforce (Delphi) and MICROS is a plus
- comfortable working in a dynamic environment including days, nights, weekends, and holidays
- must have a valid driver’s license
- team player with a people-first attitude who thrives in customer-facing roles
- willingness to work with any and all clients
Job Duties
- assist the Catering & Events Sales Manager with responding to RFPs and other leads within established guidelines
- collect deposits as required before the event along with a signed and dated contract outlining time sensitive information needed to perform function
- assist with scheduling and coordinating site tours, tastings and other visitations needed to close sales
- populate Banquet Event Order documentation on final arrangements with client events, obtain all specifications concerning the event including number attending, schedule and menu
- update Banquet Event Orders throughout the planning process and communicate all changes with the Food & Beverage/Banquet Team
- collect appropriate licensing and permits from town and ensure collaboration with security
- regularly review upcoming event function sheets and ensure the Banquet Captain/Manager makes staff aware of all items on the Banquet Event Order and delegates tasks
- assist in preparing required paperwork including reports and event calendars in a timely manner and keep the customer database up to date
- complete sales process including surveys, thank-you’s, and any appropriate follow-up
- be present at all events to ensure contracted promises are met and work with the Catering/Banquet team for timely event execution
- assist in directing initial setup and supervise events until conclusion
- tend to event contact’s direct needs throughout each event to ensure satisfaction
- assist with last-minute event setup as requested
- act as extension of Catering & Events Sales Manager and assist with Banquet Event Orders, contracts and client follow-ups
- fill in as needed if the Catering & Events Sales Manager is not present and cannot fulfill their tasks
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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