Catering & Events Coordinator

Savannah, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $16.00 - $22.00

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

flexible scheduling

Job Description

Palmetto Dunes Oceanfront Resort is a premier resort destination located along the stunning coastline, known for its breathtaking ocean views, exceptional amenities, and commitment to providing an unparalleled guest experience. This resort offers a luxurious and relaxing environment for vacationers and business travelers alike, featuring a wide range of facilities including beautiful lodging options, fine dining, golf courses, marinas, and endless recreational activities. Palmetto Dunes prides itself on its dedication to hospitality and excellence, making it a popular choice for events ranging from intimate gatherings to large-scale celebrations. The resort fosters a team-oriented culture where employees are encouraged to embody the company’s Noble Purpose of genuinely caring about guests and making a lasting impact on their lives.

The Catering & Events Coordinator role at Palmetto Dunes Oceanfront Resort is an integral position within the resort’s event management team. This full-time role supports the Catering & Events Sales Manager in every aspect of planning and delivering exceptional catering services and events. The Coordinator will be responsible for assisting in soliciting, promoting, pricing, planning, and coordinating the full spectrum of catering, banquet, and event functions. This position requires a dynamic individual who is organized, detail-oriented, and capable of multitasking in a fast-paced environment. The successful candidate will play a critical role in creating memorable experiences for guests by ensuring seamless execution of events from initial inquiry to final follow-up.

Daily responsibilities include responding to requests for proposals (RFPs), organizing site tours and tastings, managing banquet event orders, coordinating with food and beverage teams, and ensuring all licensing and permits are in place. The Coordinator will have hands-on involvement in event setup, supervision during events, and maintaining excellent communication with clients to guarantee satisfaction. This role also demands flexibility, as working days, nights, and weekends will be necessary based on business needs. Working closely with multiple departments, the Coordinator acts as an extension of the Catering & Events Sales Manager, sometimes filling in when the manager is unavailable to maintain the high standard of event services.

This position offers an exciting opportunity to develop a career in hospitality event management while contributing to the success of a renowned oceanfront resort. Palmetto Dunes Oceanfront Resort provides an engaging and supportive work environment for individuals passionate about hospitality and creating exceptional guest experiences.

Job Requirements

be able to work in a standing position for long periods of time (up to 8 hours)
be able to reach, bend, stoop, and occasionally lift up to 20 pounds
be able to work in indoor and outdoor environments
possess patience, positivity, and willingness to make every event successful

Job Qualifications

previous experience in catering, events, or Food & Beverage sales preferred
strong verbal and written communication skills
professional and approachable demeanor
detail-oriented with excellent time management and multitasking abilities
proficiency with Microsoft Office, experience with Salesforce (Delphi) and MICROS is a plus
comfortable working in a dynamic environment including days, nights, weekends, and holidays
must have a valid driver’s license
team player with a people-first attitude who thrives in customer-facing roles
willingness to work with any and all clients

Job Duties

assist the Catering & Events Sales Manager with responding to RFPs and other leads within established guidelines
collect deposits as required before the event along with a signed and dated contract outlining time sensitive information needed to perform function
assist with scheduling and coordinating site tours, tastings and other visitations needed to close sales
populate Banquet Event Order documentation on final arrangements with client events, obtain all specifications concerning the event including number attending, schedule and menu
update Banquet Event Orders throughout the planning process and communicate all changes with the Food & Beverage/Banquet Team
collect appropriate licensing and permits from town and ensure collaboration with security
regularly review upcoming event function sheets and ensure the Banquet Captain/Manager makes staff aware of all items on the Banquet Event Order and delegates tasks
assist in preparing required paperwork including reports and event calendars in a timely manner and keep the customer database up to date
complete sales process including surveys, thank-you’s, and any appropriate follow-up
be present at all events to ensure contracted promises are met and work with the Catering/Banquet team for timely event execution
assist in directing initial setup and supervise events until conclusion
tend to event contact’s direct needs throughout each event to ensure satisfaction
assist with last-minute event setup as requested
act as extension of Catering & Events Sales Manager and assist with Banquet Event Orders, contracts and client follow-ups
fill in as needed if the Catering & Events Sales Manager is not present and cannot fulfill their tasks