Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.00 - $1.00
Work Schedule
Standard Hours
Benefits
wellness incentive programs
Access to company hotel discounts
Food and beverage discounts
Retail Discounts
entertainment discounts
Free Meals
Free parking
health benefits
Income protection benefits
Professional development opportunities
volunteer opportunities
Job Description
MGM Resorts International is a world-renowned global entertainment company headquartered in Las Vegas, Nevada. Known for its iconic resorts, casinos, and entertainment venues, MGM Resorts has earned a stellar reputation for delivering exceptional experiences to millions of guests annually. The company operates a portfolio of properties that includes famous locations such as Mandalay Bay, Bellagio, MGM Grand, and The Mirage, making it a leader in the hospitality and entertainment industry. With a focus on innovation, diversity, and guest satisfaction, MGM Resorts provides a vibrant work environment where employees play a crucial role in delivering memorable moments and outstanding service.
As a Convention Services & Catering Coordinator at Mandalay Bay, one of MGM Resorts’ premier properties, you will be at the heart of orchestrating successful events and conventions. This role is a fantastic opportunity for individuals passionate about hospitality, event coordination, and delivering unparalleled guest experiences. The coordinator provides essential support to Directors and Managers, managing logistics that range from detailed administrative tasks to event execution. Responsibilities include generating and distributing reports, managing confidential client files, overseeing inventory and office supply orders, and assisting with contracts, proposals, and event resumes. Your efforts will help ensure that every meeting, convention, and special event unfolds flawlessly, contributing to the reputation of Mandalay Bay as a top-tier event destination.
The position offers a starting pay rate of $21.00 per hour and is embedded in a fast-paced, dynamic environment where teamwork and communication are vital. Beyond logistical coordination, the role includes mentoring and training responsibilities for the coordinator team, further enriching the candidate’s leadership skills. The workday involves interacting with a variety of stakeholders — from clients and vendors to internal teams — requiring both excellent organizational skills and a hospitable demeanor. This position not only provides an entrée into the hospitality events sector but also presents tremendous opportunities for professional growth within MGM Resorts International. Employees benefit from being part of an innovative company that values wellness, diversity, and career development, making this role ideal for individuals seeking to build a meaningful career in event services and hospitality.
As a Convention Services & Catering Coordinator at Mandalay Bay, one of MGM Resorts’ premier properties, you will be at the heart of orchestrating successful events and conventions. This role is a fantastic opportunity for individuals passionate about hospitality, event coordination, and delivering unparalleled guest experiences. The coordinator provides essential support to Directors and Managers, managing logistics that range from detailed administrative tasks to event execution. Responsibilities include generating and distributing reports, managing confidential client files, overseeing inventory and office supply orders, and assisting with contracts, proposals, and event resumes. Your efforts will help ensure that every meeting, convention, and special event unfolds flawlessly, contributing to the reputation of Mandalay Bay as a top-tier event destination.
The position offers a starting pay rate of $21.00 per hour and is embedded in a fast-paced, dynamic environment where teamwork and communication are vital. Beyond logistical coordination, the role includes mentoring and training responsibilities for the coordinator team, further enriching the candidate’s leadership skills. The workday involves interacting with a variety of stakeholders — from clients and vendors to internal teams — requiring both excellent organizational skills and a hospitable demeanor. This position not only provides an entrée into the hospitality events sector but also presents tremendous opportunities for professional growth within MGM Resorts International. Employees benefit from being part of an innovative company that values wellness, diversity, and career development, making this role ideal for individuals seeking to build a meaningful career in event services and hospitality.
Job Requirements
- 1+ years of relevant guest service experience
- administrative experience in hospitality events convention services or catering preferred
- high school diploma or GED
- must be 21 years or older
Job Qualifications
- 1+ years of prior relevant experience in guest service
- administrative experience within hospitality events convention services and/or catering department preferred
- high school diploma or GED
- must be 21 years of age or older
Job Duties
- Provide mentorship and guidance on administrative tasks for the coordinator team and create and lead all training for coordinator team
- Coordinate and manage the admin reports calendar
- Pull and distribute reports on schedule including individual client budget reports item usage reports special order reports and the BEO run
- Keep confidential files organized and secure including closing event documents like client sponsor lists affiliate bill backs and negotiated pricing for sponsors
- Complete departmental ordering and oversee inventory of office supplies amenities and special purchases
- assist with new hire access including phone computer equipment along with Logon Service Requests LSRs for employees and the leadership team
- Assist Catering and Convention Services Team with proposals contracts BEOs and Event Resumes as needed including any changes to the information log BEO changes appropriately and handle BEO distribution
- Assist with amenity transportation phone line and shipping requests group restaurant show and spa reservations walk pop-up BEOs and change logs call to remind customers for rooming list and cut-off dates call customer for guarantees 72 hours prior to the scheduled function assist customer as needed in the absence of the Catering and Convention Services Manager
- Manage vendor invoicing through Coupa ensuring everything is submitted and tracked properly
- Manage and verify the vendor revenue checkbook to stay on top of financials
- Assist with the creation of CS and Catering Resumes and handle distribution of documents to operations team
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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