Catering & Conference Services Sales Manager

New York, NY, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $85,000.00 - $90,000.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

competitive salary

Medical insurance

Dental Insurance

Vision Insurance

retirement savings plan

Complimentary accommodation

Complimentary employee meals

Paid holidays

Paid vacation

paid sick days

Special rates on culinary retail and wellness experiences

Job Description

Four Seasons Hotels and Resorts is an internationally renowned luxury hospitality company known for its exceptional service and commitment to creating unforgettable guest experiences. Powered by a team of dedicated individuals who are passionate about their craft, Four Seasons stands out in the hospitality industry through its emphasis on respect, collaboration, and continuous improvement. The company’s unique culture is centered on treating one another as the company would want to be treated, fostering a supportive and engaging environment for both employees and guests alike. Four Seasons locations around the globe consistently deliver exquisite services that combine luxury with a genuine heart, making every guest encounter meaningful and memorable.

This particular opportunity is based in a prestigious Manhattan landmark located on Billionaires' Row, an exclusive address situated between Park Avenue and Madison Avenue. This iconic property, designed by the acclaimed architect I.M. Pei, offers five-star hotel living with a modern-deco aesthetic. Guests enjoy some of the largest and sunlit suites in Manhattan as well as breathtaking views of Central Park and the city skyline. This location is perfect for individuals who thrive in a fast-paced, high-end hospitality setting and seek to contribute to maintaining and elevating the hotel’s reputation for excellence in luxury service.

The role available is the Catering & Conference Services Sales Manager. This position is pivotal in orchestrating exceptional events that align with the hotel’s standard of luxury while maximizing revenue and client satisfaction. The manager will take charge of negotiating and crafting compelling event proposals, managing extensive event logistics, and overseeing the flawless execution of banquets and conferences. Responsibilities include preparing banquet event orders, collaborating with different internal departments, and coordinating with external vendors to ensure all client needs are met comprehensively.

This role demands a dynamic individual with creativity, sharp organizational capabilities, and the resilience to manage multiple tasks in a high-pressure environment. The Catering & Conference Services Sales Manager must maintain a fine balance between exceeding client expectations and achieving the financial objectives of the hotel. Problem-solving skills and the ability to address challenges proactively during event planning and execution are crucial. The successful candidate will foster strong collaboration among hotel teams while delivering personalized and attentive service, playing an essential role in creating unique and memorable guest experiences.

This position offers a competitive salary range from $85,000 to $90,000 annually and comes with a comprehensive benefit package. The work schedule is flexible and may include days, evenings, weekends, and holidays, reflecting the nature of event management in a luxury hotel setting. Four Seasons is committed to equal employment opportunities, encouraging minorities, women, veterans, and individuals with disabilities to apply. Joining this team means becoming part of a world-class organization dedicated to excellence in hospitality and personal growth.

Job Requirements

At least two years of hotel catering and conference services experience preferably in a luxury hotel or resort
previous leadership experience
college degree preferred within hospitality management or similar
strong time management skills ability to multi-task set priorities and adjust to changing conditions
ability to operate all computer equipment necessary to perform the job knowledge of Opera and Delphi preferred
excellent communication and interpersonal skills ability to work closely with other departments and communicate clearly and effectively with colleagues and guests

Job Qualifications

At least two years of hotel catering and conference services experience preferably in a luxury hotel or resort
previous leadership experience
ability to negotiate organize and delegate well
college degree preferred within hospitality management or similar
strong time management skills ability to multi-task set priorities and adjust to changing conditions
ability to operate all computer equipment necessary to perform the job knowledge of Opera and Delphi preferred
excellent communication and interpersonal skills ability to work closely with other departments and communicate clearly and effectively with colleagues and guests

Job Duties

Coordinate all requirements for various conference groups booked by the Sales and Catering Departments
coordinate with the Sales Department to ensure proper utilization of function space to yield maximum revenues
ensure satisfaction of client at the outset of all events
enforce the terms of sales letter of agreement and guide meeting planners through the planning process
communicate the needs and expectations of the client with all departments in the hotel
ensure successful execution of groups beyond client satisfaction
collaborate with clients using creative and attractive menu presentations and event proposals
finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written and personal with all departments for event success