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Catering & Conference Services Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $75,000.00 - $85,000.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Salary
discounted hotel rooms
Food and beverage discounts
Learning programs
Career development opportunities
Corporate social responsibility activities
inclusive work environment

Job Description

Fairmont Breakers is a cherished landmark in Long Beach, California, known for its rich history and luxurious offerings. Originally opened in the 1920s, this iconic hotel has hosted world-famous stars and maintained a reputation for elegance and grandeur. After an extensive renovation, the Fairmont Breakers has re-emerged as Long Beach's only luxury hotel, blending its storied past with modern amenities to provide an unparalleled guest experience. The hotel boasts 185 boutique rooms and suites, a rooftop pool and terrace with stunning views of the Pacific Ocean, and an open-air rooftop lounge that invites guests to relax and take in the... Show More

Job Requirements

  • Relevant catering and conference services experience within an upper upscale or luxury hotel or similar role
  • Ability to work days nights and weekends when necessary
  • Computer literate in Microsoft Windows applications
  • Excellent written and verbal communication skills
  • Strong leadership skills interpersonal skills and problem solving abilities
  • Highly responsible reliable and ethical with a reputation for honesty and integrity
  • Results oriented and highly motivated self starter
  • Ability to focus on guest needs remaining calm and courteous at all times

Job Qualifications

  • Relevant catering and conference services experience within an upper upscale or luxury hotel or similar role
  • Computer literate in Microsoft Windows applications
  • Excellent communication skills both written and verbal
  • Strong leadership excellent interpersonal skills and problem solving abilities
  • Highly responsible reliable and ethical with a reputation for honesty and integrity
  • Results oriented and highly motivated self starter
  • Ability to focus attention on guest needs remaining calm and courteous at all times
  • Ability to work days nights and weekends when necessary

Job Duties

  • Prospect solicit and nurture the social catering market from start to finish for traditional event spaces
  • Conduct site inspections as required
  • Organize convention booking catering events and wedding files from date of departure maintaining accurate activities within files
  • Obtain confirm all event-related information including meeting specifications audio visual rooming lists technical needs exhibit needs food and beverage requirements with clients organize distribute group resumes conference agendas event orders floorplans to operating partners accurately and timely
  • Drive function space optimization maximization to ensure best utilization of space for guest experience and financial performance
  • Initiate follow up on billing procedures ensuring deposits and or credit applications are received within acceptable timeframes
  • Conduct pre conference event meetings with clients and pertinent departments to confirm all relevant details
  • Ensure guest group experience onsite through personal interaction and attendance at functions accommodating irregular or extended hours
  • Attend necessary internal meetings affecting the Catering Conference Services or Events department
  • Establish and maintain rapport with clients before during and post conference exceeding expectations and encouraging repeat business
  • Play active role in local community through associations memberships and involvement
  • Perform additional responsibilities as outlined by Director

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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