Catering and Conference Service Support Specialist

Four Seasons Hotels and Resorts is a world-renowned luxury hospitality company known for delivering exceptional guest experiences through impeccable service and innovative offerings. Founded with a commitment to excellence, Four Seasons has grown globally, establishing a presence in prominent locations where luxury meets comfort and sophistication. The company prides itself on fostering a welcoming culture that encourages growth, collaboration, and respect among its diverse team members. This collective passion for excellence and genuine care for guests defines the Four Seasons brand, making it a leader in the luxury hospitality industry.

Four Seasons Hotel Westlake Village exemplifies the brand's dedication to quality and wellbeing. Nestled in southern California at the foothills of the Santa Monica Mountains, this location offers a serene escape that blends the relaxed and refined lifestyle of California with family-friendly amenities. The hotel uniquely features the Center for Health & Wellbeing, a premier destination dedicated to luxury wellness experiences. Guests at this hotel are invited to rejuvenate and redefine their sense of wellness while enjoying stunning surroundings near Malibu’s beaches and Santa Barbara’s vineyards.

The role of Catering & Conference Services Support Specialist at Four Seasons Hotel Westlake Village is an exciting opportunity for an organized and client-oriented professional seeking to contribute to a high-performing team. This full-time position involves providing dynamic administrative and operational support to the Catering and Conference Services leadership team, ensuring flawless execution of events and superb client experiences. The role is crucial in managing incoming inquiries, qualifying catering opportunities, preparing detailed event documentation, and supporting sales efforts with accurate reporting, engaging presentations, and efficient system management.

The ideal candidate will be highly organized, tech-savvy, and possess excellent verbal and written communication skills in English. Balancing multitasking in a fast-paced environment while maintaining the highest standards of professionalism and service is key to this position. Responsibilities include managing multi-line phone systems, liaising with clients and internal teams, coordinating with vendors, and ensuring all event details are meticulously documented and executed. Proficiency with Microsoft Office and familiarity with property management systems like Golden Sales & Catering are advantages.

Four Seasons values employees who embrace a proactive and sales-support mindset, with the ability to anticipate the needs of clients and colleagues. This role fosters a collaborative environment where team members work together to deliver extraordinary event experiences, from initial inquiry through final execution. As part of the Four Seasons culture, the Catering & Conference Services Support Specialist contributes to creating lasting impressions for guests, reinforcing the company’s vision of connecting people and enriching lives through exceptional hospitality.

This position offers a competitive hourly wage of $25.04 and includes comprehensive benefits such as medical, dental, and vision insurance, a 401K retirement savings plan, employee assistance programs, life insurance, complimentary room nights, discounted hotel rates, dry cleaning for uniforms, free meals, on-site parking, tuition reimbursement, and numerous growth and development opportunities. Four Seasons is also an equal opportunity employer, encouraging applications from minorities, women, veterans, and individuals with disabilities, reflecting its commitment to diversity and inclusion in the workplace.