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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
wellness programs
Career Development
Job Description
Caesars Entertainment is a globally recognized leader in the hospitality and gaming industry, known for delivering exceptional experiences in casinos, hotels, resorts, and entertainment venues across the world. With a longstanding legacy of creating extraordinary moments, the company is dedicated to providing guests with possibilities and places to have fun through its innovative mission, inspiring vision, and core values. The company prides itself on a strong culture that embraces diversity, equity, and inclusion, aiming to foster a welcoming and supportive workplace for its team members. Caesars Entertainment operates under a corporate social responsibility framework called People Planet Play, which focuses... Show More
Job Requirements
- Minimum of two years of experience in food and beverage operations
- Must be at least 21 years of age
- Proficiency in verbal and written English
- Proficiency with iOS devices
- Flexibility to work varying schedules, including early mornings, late evenings, weekends, and holidays
- Ability to adapt to last-minute changes and shifting priorities in a fast-paced environment
- Frequent interaction with guests and group contacts, requiring strong customer service skills
- Regular collaboration with multiple on-property departments
- Ability to push or pull up to 50 pounds and lift/carry up to 30 pounds
- Ability to bend, stoop, twist, reach, kneel, and navigate stairs repeatedly
- Ability to stand and/or walk for extended periods
- Ability to work in a smoking and pet-friendly environment
Job Qualifications
- Minimum of two years of experience in food and beverage operations
- Strong organizational, verbal, and written communication skills
- Ability to multitask in a fast-paced casino and hospitality environment
- Proficiency with standard office equipment and computer applications, including word processing, spreadsheets, and hospitality systems
- Comprehensive understanding of catering department goals and initiatives
- Ability to maintain confidentiality of customer and company information
- Knowledge of and compliance with all hotel, casino, and departmental policies and procedures
- Excellent customer service skills
- Ability to make sound, equitable decisions in a timely manner
- Professional, positive, and customer-focused demeanor with guests, coworkers, and leadership
Job Duties
- Manage group bookings coordinated through sales and catering
- Serve as the primary liaison between clients and all departments supporting events
- Maintain organized event files and follow established checklists to track progress and ensure all event details are completed, including rooming lists, transportation, meeting logistics, restaurant reservations, shipping arrangements, and payment information
- Perform daily account maintenance within the Delphi system
- Provide administrative support for group bookings, including maintaining files, creating contacts, answering phones, and scheduling client meetings
- Prepare and distribute informational memos to supporting departments
- Be present during assigned events to ensure smooth execution and address necessary adjustments
- Maintain clear and professional communication with all departments and coworkers
- Assist with daily office operations in the absence of the Catering Administrative Assistant, including answering phones, mail distribution, and event communications
- Contribute creative ideas and recommendations to enhance event execution
- Uphold and exemplify the company’s core values, mission, vision, and DEI culture
- Perform other job-related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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