Catering and Conference Coordinator

The company hiring for this position is a distinguished entity in the hospitality industry, specializing in providing exemplary services for meetings, banquets, weddings, and special events. The organization operates within a vibrant property that hosts a variety of events, both on-site and off-site, offering guests and clients a comprehensive experience characterized by meticulous planning and flawless execution. This company is renowned for its dedication to high-quality service, catering to diverse market segments, and maximizing customer satisfaction and revenue growth through innovative sales and catering strategies.

This role, the Sales and Catering Coordinator, is vital to the success of the company's event management operations. The coordinator is entrusted with the responsibility of managing the full lifecycle of events, from the initial creation through to the final follow-up, ensuring that each event runs smoothly and meets client expectations. This position is full-time and central to facilitating seamless coordination between clients and various internal departments, helping to foster strong relationships and promote the property’s capabilities to secure more catering business. The coordinator must possess excellent organizational skills and the ability to handle multiple tasks efficiently in a dynamic and fast-paced hospitality environment.

The role presents a unique blend of responsibilities, combining detailed logistical planning with creative and strategic thinking to enhance event experiences. Responsibilities include managing group bookings by maintaining organized files and following established checklists that cover all critical components of event planning such as transportation, lodging, meeting logistics, dining arrangements, and payment workflows. This position also involves providing administrative support, maintaining daily accounts in specific hospitality systems like the Delphi system, and acting as a key point of communication for all event-related matters.

In addition, the coordinator plays a prominent role during event execution by being present on-site to oversee operations, troubleshoot issues, and ensure client satisfaction. The role requires a proactive and customer-focused mindset, aimed at not only delivering exceptional service but also at promoting upselling opportunities that benefit the property’s revenue streams. Furthermore, the coordinator is expected to uphold and exemplify the company's core values and commitment to diversity, equity, and inclusion, contributing to a positive corporate culture.

Candidates interested in this position should be prepared to work flexible hours, including early mornings, late evenings, weekends, and holidays, to meet the demands of the hospitality industry. Physical requirements are a consideration, with the role requiring the ability to lift, carry, and move equipment and supplies necessary for event setup and management. This combination of creative event planning, organizational excellence, and customer engagement makes this a rewarding and dynamic career opportunity for professionals passionate about the hospitality and event management fields.