Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.50 - $15.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career advancement opportunities
Referral bonuses

Job Description

Shamin Hotels is a prominent hotel ownership and management company, renowned for its legacy and commitment to excellence in the hospitality industry. Founded in 1978 by P.C. Amin and B.N. Shah, the company began its journey by purchasing a bankrupt hotel in Lumberton, North Carolina. With a vision rooted in entrepreneurial spirit and partnership, Shamin Hotels has grown to become the largest hotel owner and operator in Virginia, managing over 70 hotels across multiple states. The company prides itself on fostering a culture of teamwork, growth, and dedication to service excellence, making it a dynamic place to build a rewarding career in hospitality. Shamin Hotels offers a diverse range of opportunities, from front-line operations to corporate management and hotel development, with a strong focus on promoting from within and nurturing talent.

The role of Cocktail Server at Shamin Hotels is a vital position within the Food and Beverage Department. Reporting to the Restaurant Manager and Food and Beverage Director, the Cocktail Server is responsible for delivering exceptional service in the bar or lounge areas, ensuring guests enjoy a memorable experience. This role involves greeting customers warmly, taking and delivering drink orders accurately, and providing knowledgeable recommendations about the cocktail menu, wine list, and other beverages. The Cocktail Server works closely with bartenders to prepare and serve drinks efficiently while maintaining high standards of presentation and adhering to compliance regulations.

This position offers a paid bi-weekly structure and requires an individual who embraces teamwork, responsibility, and a passionate approach to service. The Cocktail Server is expected to utilize upselling techniques to enhance the guest experience and increase sales, maintain cleanliness and organization of the service area, and handle payment transactions with accuracy and professionalism. A key component of the role is ensuring compliance with all alcohol service laws, including verifying legal drinking age and responsible service to prevent intoxication.

Ideal candidates possess a positive attitude, excellent communication skills, and a willingness to learn and grow within the organization. Physical stamina and flexibility to work evenings, weekends, and holidays are essential to thrive in this fast-paced environment. This position provides an excellent opportunity for those looking to build a career in hospitality while contributing to the esteemed reputation of Shamin Hotels and delivering outstanding guest experiences.

Job Requirements

  • Team up and collaborate to help others succeed
  • Own the role with responsibility and continuous learning
  • Passionately serve with positivity and care
  • Ability to engage professionally with customers
  • Willingness to learn and adapt
  • Capability to handle fast-paced environment tasks
  • Availability to work flexible hours

Job Qualifications

  • Previous experience as a server or bartender preferred but not required
  • Passion for excellent customer service and creating memorable experiences
  • Clear and effective communication skills
  • Ability to work collaboratively in a team
  • Physical stamina to stand and walk for extended periods
  • Flexibility to work evenings, weekends, and holidays
  • High school diploma or equivalent

Job Duties

  • Greet customers warmly and provide attentive service
  • Take accurate drink orders including alcoholic and non-alcoholic beverages
  • Have thorough knowledge of cocktail menu and beverage offerings
  • Collaborate with bartenders to prepare and serve drinks efficiently
  • Use suggestive selling techniques to promote additional options
  • Maintain cleanliness and organization of tables and seating areas
  • Handle cash and credit transactions accurately
  • Adhere to alcohol service laws and check identification

Job Criteria

Experience

No experience required


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