
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Bonuses
hybrid work model
Career development opportunities
Job Description
GEICO is a renowned insurance company established in 1936, and it stands as one of the largest auto insurers in the United States. As a proud member of the Berkshire Hathaway family of companies, GEICO has consistently delivered quality coverage to millions of customers across the nation. The company is highly committed to innovation, customer service, and community impact, offering an inclusive and collaborative culture that values each employee’s contribution and growth. GEICO's foundational promise is built around great company culture, rewarding careers, and competitive benefits aimed at supporting both professional and personal well-being.
The Casualty Claims Examiner role at GEICO presents an opportunity to join a dynamic team within the Casualty Claims department located in Richardson, TX. This is a hybrid position requiring three days in the office each week after a comprehensive six-month orientation and training period. The schedule primarily covers core business hours from Monday to Friday, 8:00 AM to 4:30 PM CST, with some flexibility for early or late shifts as needed. The salary range for this position is competitive, between $69,700 and $105,000 annually, commensurate with experience and geographic market conditions. Additionally, candidates can benefit from a $2,500 sign-on bonus.
In this role, candidates will be engaged in evaluating and managing private passenger automotive liability claims, including bodily injury claims. The chosen individual will handle complex investigations, coverage decisions, liability determinations, and claims resolution, including negotiation and litigation support. The role requires interacting with insured parties, claimants, and attorneys, providing expert guidance through the claims process while ensuring the highest standards of customer service are upheld. Technical expertise in bodily injury claims and an ability to adapt to a fast-paced, evolving environment are essential for success in this position.
GEICO promotes a culture of continuous learning, personalized development programs, mentorship, and certification assistance, helping employees to expand their capabilities and advance their careers. The company emphasizes fairness, equal opportunity, and a workplace free from discrimination or harassment, ensuring a respectful and supportive environment for all associates. The Casualty Claims Examiner role offers a chance to be part of a legacy organization with strong commitments to inclusivity, operational excellence, and community engagement, making it an exceptional career opportunity for experienced claims professionals.
The Casualty Claims Examiner role at GEICO presents an opportunity to join a dynamic team within the Casualty Claims department located in Richardson, TX. This is a hybrid position requiring three days in the office each week after a comprehensive six-month orientation and training period. The schedule primarily covers core business hours from Monday to Friday, 8:00 AM to 4:30 PM CST, with some flexibility for early or late shifts as needed. The salary range for this position is competitive, between $69,700 and $105,000 annually, commensurate with experience and geographic market conditions. Additionally, candidates can benefit from a $2,500 sign-on bonus.
In this role, candidates will be engaged in evaluating and managing private passenger automotive liability claims, including bodily injury claims. The chosen individual will handle complex investigations, coverage decisions, liability determinations, and claims resolution, including negotiation and litigation support. The role requires interacting with insured parties, claimants, and attorneys, providing expert guidance through the claims process while ensuring the highest standards of customer service are upheld. Technical expertise in bodily injury claims and an ability to adapt to a fast-paced, evolving environment are essential for success in this position.
GEICO promotes a culture of continuous learning, personalized development programs, mentorship, and certification assistance, helping employees to expand their capabilities and advance their careers. The company emphasizes fairness, equal opportunity, and a workplace free from discrimination or harassment, ensuring a respectful and supportive environment for all associates. The Casualty Claims Examiner role offers a chance to be part of a legacy organization with strong commitments to inclusivity, operational excellence, and community engagement, making it an exceptional career opportunity for experienced claims professionals.
Job Requirements
- Minimum three years of bodily injury claims handling experience
- Prior experience in private passenger automotive liability claims
- Active Adjuster license at hire
- Preferred litigation handling experience
- Strong oral and written communication skills
- Knowledge of insurance regulations and compliance
- Excellent negotiation skills
- Proficiency in Microsoft Office
- Highly organized
- Ability to multitask and prioritize in a fast-paced setting
- Good judgment and decision-making abilities
Job Qualifications
- Minimum three years of successful bodily injury claims handling experience
- Experience with private passenger automotive liability claims
- Active Adjuster license at the time of hire
- Outstanding customer service and communication skills
- Knowledge of Department of Insurance Guidelines and requirements
- Exceptional negotiation skills
- Proficient with Microsoft Office programs
- Highly organized and capable of multitasking in a high-volume environment
- Demonstrated ability to exercise sound judgment
Job Duties
- Provide customer service that exceeds expectations and guide policyholders through the claims process
- Assure coverage and verify all policy provisions before processing payments
- Investigate claims thoroughly to determine liability and legal responsibility
- Identify claim indicators of fraud and escalate appropriately
- Utilize claims tools to evaluate liability and damages
- Evaluate damages and establish payment value accurately
- Negotiate settlements with insureds, claimants, and attorneys
- Authorize payments within designated authority and submit requests for amounts exceeding authority
- Ensure compliance with Department of Insurance Guidelines and company policies
- Adjust reserves on claims accurately
- Participate actively in claims forums and communicate findings to management
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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