Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $16.90
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Discounts
Training and development opportunities
Staff meals

Job Description

Marriott International is a globally renowned hospitality company known for its commitment to excellence and exceptional guest services. Within the vast portfolio of Marriott lies Gaylord Hotels, a unique brand that transcends traditional hotel experiences by offering extraordinary environments, services, and programs designed to unite people in meaningful ways. Based in Chula Vista, California, Gaylord Hotels operates with a vision to deliver memorable and heartwarming experiences far beyond just food and drink. As a part of Marriott International, Gaylord Hotels provides its associates with infinite employment opportunities, including competitive compensation and comprehensive benefits, all under one roof.

This full-time, non-management Food and Beverage Service Expert position at Gaylord Hotels is designed for those who are passionate about creating unique and lasting experiences for guests. Rather than merely serving food, the role encourages taking initiative, engaging proactively with guests, and contributing greatly to the overall ambiance and satisfaction. Service Experts are entrusted with a variety of critical tasks: setting tables, communicating with the kitchen, interacting with and serving guests, as well as maintaining cleanliness and organization in work and storage areas. Every action taken by the Service Expert is a vital part of turning each guest interaction into a memorable experience.

The role emphasizes professionalism in appearance, communication, and adherence to company policies and safety guidelines to ensure a secure and welcoming environment for colleagues and guests alike. Candidates should be physically capable of performing tasks that involve standing, sitting, walking on various surfaces, lifting, pushing, and bending, always aiming to maintain high quality and efficiency standards. This position offers $16.90 per hour with tip eligibility, providing a rewarding compensation package reflective of the dedication and skill brought to the role.

Marriott International cherishes diversity and inclusivity, fostering a workplace culture that values varied backgrounds, talents, and perspectives. Commitment to equal opportunity employment is a cornerstone of this role, with an emphasis on creating an environment free from discrimination and full of mutual respect.

Joining Gaylord Hotels as a Food and Beverage Service Expert means becoming part of a dynamic and global team, working in a brand known for leadership in meetings, experiences, and heartfelt service. The position offers more than a job—it offers a pathway to professional growth, personal development, and the chance to deliver unparalleled hospitality every day. For individuals with a high school diploma or equivalent, little prior experience, and a heartfelt desire to excel in guest service, this role serves as an ideal entry point into the hospitality industry with one of the world’s leading companies.

Job Requirements

  • high school diploma or equivalent
  • less than one year of related experience
  • ability to work full time with open availability preferred
  • ability to perform physical tasks including lifting up to 50 pounds
  • no supervisory experience required
  • no licensing or certification required
  • willingness to work in person at the Chula Vista location

Job Qualifications

  • high school diploma or equivalent
  • less than one year of related work experience
  • ability to follow company policies and procedures
  • strong communication skills
  • customer service orientation
  • physically capable of standing, walking, bending, and lifting
  • no supervisory experience required

Job Duties

  • set tables for guests
  • communicate effectively with kitchen staff
  • interact and serve guests with professionalism
  • ensure cleanliness of work and storage areas
  • follow safety guidelines and company procedures
  • maintain professional appearance and communication
  • assist with various physical tasks such as lifting and moving objects under 50 pounds

Job Criteria

Experience

No experience required


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