Buffalo Wild Wings logo

Casual Dining Server

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
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Benefits

Work in a fun, vibrant setting
weekly pay
flexible scheduling
generous shift meal discount
Family dining discounts
Industry-leading training
Career advancement paths
Paid Time Off
401(k) retirement plan
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
Community involvement program
Cash Referral Program
Wellbeing Support Tools
Employee Recognition Program
slip-resistant shoe program
Local community and charitable initiatives
Igniting Dreams Grant Program
Training Contests
Exclusive perks and discounts

Job Description

Buffalo Wild Wings is a renowned casual dining restaurant chain specializing in American-style food and famous for its wide variety of chicken wings and sauces. Founded in 1982, the company has grown to become a popular destination for sports enthusiasts and families seeking a lively and entertaining dining atmosphere. Known for its gameday ambiance, Buffalo Wild Wings offers patrons an unparalleled combination of delicious food, numerous large screen televisions showing major sporting events, and a fun, engaging environment to enjoy with friends and family. As a leader in the casual dining industry, Buffalo Wild Wings prides itself on delivering exceptional customer service while maintaining a vibrant, energetic setting.

The role of a Casual Dining Server at Buffalo Wild Wings is much more than just serving food; you are the Chief Experience Officer for every guest who walks through the doors. This position is ideal for individuals passionate about hospitality who thrive in fast-paced environments and enjoy interacting with diverse groups of guests. The Casual Dining Server is responsible for transforming a simple meal into an unforgettable event by ensuring the guest experience is smooth, lively, and memorable. You will become the resident expert on the full menu, passionately guiding guests through the offerings, including Buffalo Wild Wings’ iconic wings and range of other dishes. Embracing the energetic gameday atmosphere, you will deliver genuine smiles and heartfelt high-fives, turning routine visits into the highlight of guests’ day.

This role requires a dynamic approach to service, with a focus on creating and sustaining a welcoming atmosphere where each guest feels like a VIP. Attention to detail, excellent organizational skills, and a deep commitment to superior guest service are essential. You will be active in facilitating shareable moments, ensuring that every interaction counts and contributes to the overall positive experience. The position typically involves flexible scheduling to accommodate different lifestyles, weekly pay, and opportunities for professional growth within the company. Working at Buffalo Wild Wings means gaining access to industry-leading training programs and clear career advancement paths, supporting your development as a hospitality professional.

By joining the team, you become part of a vibrant workplace dedicated to excellence in food quality and customer satisfaction. Whether it’s offering suggestions on menu items, upselling specials, or efficiently managing tables from greeting to payment, your role is central to creating an environment where guests can relax, enjoy great food, and cheer on their favorite teams. As a Casual Dining Server at Buffalo Wild Wings, you will collaborate closely with kitchen staff, hosts, and fellow servers to ensure seamless service. This collaboration helps maintain the high standards of cleanliness, organization, and readiness expected in a busy restaurant setting.

The work culture promotes fun and engagement, encouraging employees to participate in community initiatives, training contests, and recognition programs. Moreover, Buffalo Wild Wings supports its team members with a comprehensive benefits package that includes medical, dental, and vision insurance, paid time off, retirement plans, tuition reimbursement, and various employee discounts. Safety programs and wellbeing support tools further enhance the working environment, making it a supportive and rewarding place to build a career.

In summary, the Casual Dining Server position at Buffalo Wild Wings offers a unique opportunity to be part of a leading restaurant brand where passion for service meets an exciting, sports-focused atmosphere. This role is perfect for individuals seeking a dynamic, social, and fast-paced job that allows them to engage with guests, contribute to memorable dining experiences, and grow professionally within a supportive and well-established company.

Job Requirements

  • Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
  • expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service

Job Qualifications

  • Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
  • expertise in exceptional organizational abilities and meticulous attention to service details
  • clear and passionate commitment to superior guest service

Job Duties

  • Proactively greet and engage guests with enthusiasm
  • efficiently and accurately take food and beverage orders
  • offer knowledgeable suggestions and upsell specials to enhance the guest's enjoyment
  • master the sequence of service to ensure timely delivery of all courses, beverages, and requests
  • maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information
  • manage table organization and guest needs throughout the meal
  • process payments accurately, handle cash and credit transactions efficiently, and adhere to responsible alcohol service guidelines
  • collaborate effectively with kitchen staff, hosts, and other servers
  • complete opening, closing, and side work duties to ensure the dining area is pristine and ready for service

Job Criteria

Experience

No experience required


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