Buffalo Wild Wings logo

Casual Dining Server

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Work in a fun and vibrant setting
weekly pay
flexible scheduling options
generous shift meal discount
Family dining discounts
Industry-leading training
Paid Time Off
401(k) retirement plan with company match
tuition reimbursement programs
comprehensive insurance coverage
Community Involvement Programs
Cash Referral Program
Wellbeing Support Tools
Employee Recognition Program
slip-resistant shoe program
Local community initiatives
Igniting Dreams Grant Program
Training Contests

Job Description

Buffalo Wild Wings is a premier casual dining restaurant renowned for its vibrant sports bar atmosphere, exceptional wings, and iconic menu offerings. As a leader in the casual dining sector, Buffalo Wild Wings combines a lively gameday experience with high-quality food and outstanding customer service. Guests frequent this establishment to enjoy not just meals but memorable social experiences, making it a beloved destination for sports fans and families alike. With numerous locations across the country, Buffalo Wild Wings prides itself on creating dynamic environments where guests feel like VIPs and the energy of every game is celebrated with passion and enthusiasm.

The role of Casual Dining Server at Buffalo Wild Wings is a vital position designed for individuals who thrive in fast-paced, guest-centered environments. Unlike a typical food runner, this position involves being the Chief Experience Officer for every patron entering the establishment. A Casual Dining Server's primary responsibility is to transform ordinary dining into extraordinary celebrations, combining excellent food knowledge with engaging hospitality skills. Serving as a resident expert on the full menu, including the signature wings and a wide range of other dishes and beverages, servers guide guests to make the most of their visit.

In this role, every interaction offers a chance to create shareable moments, whether through delivering enthusiastic high-fives or genuine smiles that enhance the overall guest experience. Servers uphold the energetic and welcoming atmosphere that Buffalo Wild Wings is famous for by efficiently handling orders, ensuring timely service, and maintaining an impeccable dining environment. This position requires passionate commitment to guest satisfaction, meticulous attention to detail, and the ability to handle multiple priorities while fostering teamwork with the kitchen staff and fellow servers.

Buffalo Wild Wings offers more than just a typical server job; it provides a platform for career growth through extensive training and professional development opportunities. Employees benefit from flexible scheduling, competitive weekly pay, and a comprehensive benefits package that emphasizes work-life balance and employee well-being. This role is perfectly suited for individuals who enjoy engaging with diverse customers, working in a team-oriented setting, and contributing to an energetic community hub where sports, food, and social interaction come together seamlessly.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in customer service or hospitality preferred
  • Ability to stand for extended periods
  • Excellent communication skills
  • Ability to multitask and work in a team environment
  • Flexible availability including evenings and weekends
  • Strong attention to detail and guest service orientation

Job Qualifications

  • Proven ability to create and sustain a dynamic and welcoming atmosphere
  • Expertise in exceptional organizational abilities and attention to service details
  • Passionate commitment to superior guest service
  • Strong communication and interpersonal skills
  • Ability to work efficiently in a fast-paced environment
  • Previous experience in casual dining or hospitality is preferred

Job Duties

  • Proactively greet and engage guests with enthusiasm
  • Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials
  • Master the sequence of service to ensure timely delivery of all courses, beverages, and requests
  • Maintain a deep and current understanding of menu items, preparation methods, ingredients, and allergen information
  • Manage table organization and guest needs, addressing concerns promptly
  • Process payments accurately and handle cash and credit transactions
  • Collaborate effectively with kitchen staff, hosts, and other servers to ensure smooth operations
  • Complete opening, closing, and side work duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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