Casual Dining Server - (Expired Job)

Jacksonville, NC, USA|Onsite

This job is no longer active

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Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Benefits

Work in a fun vibrant setting

weekly pay

flexible scheduling

generous shift meal discount

family dining discount

Industry-leading training

Continuous learning opportunities

clear career paths

Paid Time Off

401(k) retirement plan with company match

tuition reimbursement programs

comprehensive insurance coverage

Medical insurance

Dental Insurance

Vision Insurance

champions of hope community involvement program

Cash Referral Program

journey wellbeing support tools

PerkSpot program

Robust recognition program

Slip-resistant shoe programs

Local community and charitable initiatives

Igniting Dreams Grant Program

exciting training contests

Job Description

Buffalo Wild Wings is a renowned casual dining restaurant chain specializing in delivering a lively and engaging dining experience centered around America's favorite pastime - sports and delicious wings. Established as a leader in the sports bar and grill segment, Buffalo Wild Wings combines a dynamic and spirited atmosphere with a menu packed with mouth-watering options, including its iconic wings known for their variety of sauces and seasonings. The brand has cultivated a reputation for being a go-to destination for sports fans and families alike who want to enjoy great food, exciting games, and a vibrant environment that encourages socializing and memorable moments. With numerous locations across the country and a commitment to community involvement, continuous training, and employee development, Buffalo Wild Wings is more than just a restaurant; it is a hub of energy, entertainment, and exceptional culinary experiences.

The Casual Dining Server role at Buffalo Wild Wings is a critical position designed for individuals passionate about creating outstanding guest experiences. As a Casual Dining Server, you will be the Chief Experience Officer for every guest, transforming a simple meal into an event worth remembering. Unlike a typical food runner, this role requires you to be the resident expert on the entire menu, guiding patrons through the selections with enthusiasm and confidence, particularly focusing on the restaurant's signature wings. You will be instrumental in fostering the gameday atmosphere that Buffalo Wild Wings is famous for, ensuring each guest feels like a VIP with lively interactions that include genuine smiles and high-fives. Your proactive approach will set a positive tone from the moment guests enter until they leave satisfied, making their visit a highlight of their day. This position offers the opportunity to work in a fun, vibrant environment where continuous learning, career growth, and employee recognition are prioritized, making it an excellent choice for those seeking a dynamic and rewarding hospitality career.

Job Requirements

High school diploma or equivalent
Previous experience in a customer service or dining server role preferred
Excellent communication and interpersonal skills
Ability to work in a fast-paced, team-oriented environment
Strong attention to detail and ability to multitask
Basic math skills for handling transactions
Flexible availability including nights, weekends, and holidays

Job Qualifications

Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service

Job Duties

Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service