Buffalo Wild Wings logo

Casual Dining Server

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
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Benefits

weekly pay
flexible scheduling
shift meal discount
family dining discount
Paid Time Off
401(k) retirement plan
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
Cash Referral Program
Recognition Program
slip-resistant shoe program
Community involvement program
PerkSpot discounts
Wellbeing Support Tools

Job Description

Buffalo Wild Wings is a leading casual dining restaurant chain well-known for its lively sports bar atmosphere and its wide array of flavorful wings and other American-style offerings. With locations across the United States and globally, Buffalo Wild Wings prides itself on delivering a high-energy, fun dining experience centered around sports, social gathering, and exceptional guest service. The brand is recognized for its commitment to quality food, excellent customer interactions, and a welcoming environment that keeps guests returning for memorable meals and moments. Whether patrons are joining friends to watch their favorite games or grabbing a casual meal, Buffalo Wild Wings ensures an engaging, friendly atmosphere where every visitor feels valued and entertained.

As a Casual Dining Server at Buffalo Wild Wings, you will play a pivotal role in creating an unforgettable visit for each guest. You are more than just a server; you become the Chief Experience Officer who ensures every patron feels welcomed, engaged, and thoroughly satisfied. This position requires you to be an expert on the full menu, offering detailed guidance on the iconic wings and diverse food and beverage options, while promoting the lively, gameday spirit that defines the brand. You are responsible for setting the tone by greeting guests proactively, taking and delivering orders with precision, and ensuring the seamless flow of service. Your role involves attentive table management, clear communication with kitchen and team members, and attention to detail in processing payments and managing related tasks.

Buffalo Wild Wings offers a fun and vibrant setting where the latest sports events are always available to watch, creating an exciting backdrop to your workday. The company provides flexible scheduling options to accommodate various lifestyles, along with generous meal discounts and family dining benefits. Employees receive industry-leading training and opportunities for continuous learning, fostering career growth through clear advancement paths. Additional perks include paid time off, comprehensive insurance coverage including medical, dental, and vision, and a 401(k) retirement plan with company match. There are also tuition reimbursement programs, a cash referral program, wellbeing support tools, and employee recognition initiatives. You will have the chance to participate in community involvement programs and charitable initiatives, contributing to local efforts through the Champions of Hope program and other activities.

In this role, attention to detail, strong organizational skills, passion for customer service, and the ability to thrive in a fast-paced environment are essential. Your work impacts the guest experience directly, making each visit more enjoyable and memorable. This position is ideal for individuals who are enthusiastic, personable, and eager to be part of a dynamic team that values hospitality and hospitality excellence. Joining Buffalo Wild Wings as a Casual Dining Server offers the opportunity to grow professionally while working in a lively, team-oriented environment where your contributions create lasting positive impressions and great dining experiences.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in casual dining or hospitality preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Availability to work flexible hours including nights weekends and holidays
  • Ability to stand for extended periods and lift moderate weights
  • Basic math skills for handling transactions

Job Qualifications

  • Proven ability to create and sustain a dynamic genuinely welcoming atmosphere where every guest feels like a VIP
  • Expertise in facilitating shareable moments through exceptional organizational abilities meticulous attention to service details and a clear passionate commitment to superior guest service

Job Duties

  • Proactively greet and engage guests with enthusiasm immediately setting a positive and energetic tone for their dining experience
  • Efficiently and accurately take food and beverage orders offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
  • Master the sequence of service to ensure timely delivery of all courses beverages and requests from the kitchen and bar
  • Maintain a deep and current understanding of all menu items preparation methods ingredients and allergen information to confidently answer guest questions
  • Manage table organization and guest needs throughout the meal quickly addressing any concerns to ensure complete satisfaction
  • Process payments accurately handle cash and credit transactions efficiently and adhere to all responsible alcohol service guidelines
  • Collaborate effectively with kitchen staff hosts and other servers to maintain a smooth and high-functioning team environment
  • Complete opening closing and side work duties as assigned to ensure the dining area is pristine and ready for service

Job Criteria

Experience

No experience required


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