Buffalo Wild Wings logo

Casual Dining Server

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
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Benefits

Work in a fun and vibrant setting
weekly pay
flexible scheduling
generous shift meal discount
Family dining discounts
Industry-leading training
Career advancement paid time off
401(k) plan with Company Match
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
Cash Referral Program
Recognition Program
Safety shoe program
Community Involvement Programs
perks and discounts

Job Description

Buffalo Wild Wings is a renowned American casual dining restaurant and sports bar franchise famous for its flavorful wings, vast selection of sauces, and lively gameday atmosphere. Established with the goal of creating an energetic and welcoming environment, Buffalo Wild Wings has grown into a popular destination for sports enthusiasts and food lovers alike. They offer an engaging ambiance where fans can watch major sporting events on numerous big-screen TVs while enjoying a diverse menu that caters to a broad range of tastes. The establishment prides itself on delivering an exceptional guest experience that combines high-quality food, top-notch service, and an enthusiastic vibe. Embracing a culture of passionate service and fun, Buffalo Wild Wings continuously seeks dedicated individuals to join their team and contribute to creating memorable moments for their guests.

The role of a Casual Dining Server at Buffalo Wild Wings is more than just taking and delivering orders. As the Chief Experience Officer for every guest, you hold the important responsibility of turning a simple meal into an unforgettable event. Servers are expected to embody the energetic spirit of the brand, serving not only food but also creating a lively and welcoming atmosphere that keeps customers coming back. This position demands a thorough knowledge of the full menu, including an expertise in Wings and other signature dishes, ensuring you can confidently guide guests through their dining choices with enthusiasm and accuracy.

In this role, you are the face of Buffalo Wild Wings, delivering friendly and dynamic guest interactions that turn casual visits into special occasions. The server’s duties involve greeting guests with genuine smiles and high-fives, managing multiple tables efficiently, recommending menu items and specials, and ensuring smooth coordination between the front of house and kitchen staff. The ideal candidate will have a proven ability to foster a VIP experience for every patron, demonstrating exceptional organizational skills, attention to detail, and a commitment to superior guest service.

Additionally, working at Buffalo Wild Wings offers a vibrant and fun environment where you can enjoy flexible scheduling, access industry-leading training, and benefit from clear career advancement paths. Employees also enjoy numerous perks, including weekly pay, generous meal discounts, comprehensive insurance options, paid time off, and participation in community programs. This position is designed for those passionate about hospitality, eager to work in a fast-paced setting, and enthusiastic about enhancing the dining experience with positive energy and professionalism.

Job Requirements

  • High school diploma or equivalent
  • previous experience in a fast-paced casual dining or hospitality environment preferred
  • strong communication and interpersonal skills
  • ability to work flexible hours including nights, weekends, and holidays
  • ability to stand for extended periods and carry trays
  • basic math skills for handling payments
  • team player with a positive attitude
  • knowledge of food safety and responsible alcohol service guidelines

Job Qualifications

  • Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
  • expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service

Job Duties

  • Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
  • efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
  • master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
  • maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
  • manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
  • process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
  • collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
  • complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service

Job Criteria

Experience

Entry Level (1-2 years)


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