Buffalo Wild Wings logo

Casual Dining Server

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Work in a fun and vibrant setting
weekly pay
flexible scheduling options
generous shift meal discount
Family dining discounts
Industry-leading training
Continuous learning opportunities
clear career paths
Paid Time Off
401(k) retirement plan with company match
tuition reimbursement programs
Medical insurance
Dental Insurance
Vision Insurance
Community Involvement Programs
Cash Referral Program
journey wellbeing support tools
PerkSpot discounts
Recognition Program
slip-resistant shoe program
Charitable initiatives
Igniting Dreams Grant Program
Training Contests

Job Description

Buffalo Wild Wings is a dynamic and popular casual dining restaurant chain known for its vibrant atmosphere and delicious offerings, especially its iconic wings. With a strong emphasis on delivering an exciting gameday experience, the brand has established itself as a go-to destination for sports fans and casual diners alike. Known for its commitment to excellent food, quality service, and a lively environment, Buffalo Wild Wings creates not just meals but memorable social events where guests can enjoy great food, fun, and sports. With locations across various regions, the company focuses on maintaining a welcoming, energetic environment that appeals to a broad demographic, including families, young adults, and sports enthusiasts. Their dedication to quality, training, and employee growth positions them as a competitive leader in the casual dining sector. Employment at Buffalo Wild Wings as a Casual Dining Server is an opportunity for candidates passionate about hospitality and customer engagement to join a respected brand with supportive in-house training and clear career advancement paths. The role typically offers competitive pay with weekly payment schedules and flexible scheduling options, ideal for those balancing work with other personal or educational commitments.

As a Casual Dining Server at Buffalo Wild Wings, your responsibilities go beyond traditional food serving duties. You are recognized as the Chief Experience Officer for every guest, tasked with transforming simple meals into unforgettable events. This energetic role involves creating a lively, welcoming atmosphere where every visitor feels valued and engaged, making the dining experience memorable. You will become an expert on the full menu and passionate about the offerings, particularly the famous wings, guiding guests through the menu with a genuine commitment to superior service. The role demands a keen eye for detail, exceptional organizational skills, and the ability to sustain a warm and dynamic environment. Every interaction is a chance to connect with guests through friendly service, elevating their casual visit to the highlight of their day. This position also supports team-based work, engaging closely with kitchen staff, hosts, and fellow servers to maintain seamless service flow and high standards. Along with service duties, the role requires attention to cleanliness and operational readiness through completing side work and opening/closing responsibilities. At Buffalo Wild Wings, servers benefit from a comprehensive training program designed to enhance skills and support continuous learning, enabling them to thrive professionally and personally. The company also provides a robust benefits package, including paid time off, insurance coverage, retirement plans, tuition reimbursement, community involvement programs, and unique employee perks. This is an exciting opportunity for individuals who thrive in a fast-paced, socially engaging environment and who wish to turn everyday dining into memorable experiences for guests.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a customer service or hospitality role preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills
  • Capability to stand for extended periods
  • Must be able to work flexible hours including nights, weekends, and holidays

Job Qualifications

  • Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
  • Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service

Job Duties

  • Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
  • Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
  • Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
  • Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
  • Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
  • Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
  • Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
  • Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service

Job Criteria

Experience

Entry Level (1-2 years)


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