Casual Dining Server

Hemet, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Work Schedule

Flexible

Benefits

Work in a fun, vibrant setting

weekly pay

flexible scheduling

generous shift meal discount

Family dining discounts

Industry-leading training

Continuous learning opportunities

clear career paths

Paid Time Off

401(k) retirement plan with company match

tuition reimbursement programs

comprehensive insurance coverage

Medical insurance

Dental Insurance

Vision Insurance

Champions of Hope community involvement

Cash Referral Program

journey wellbeing support tools

PerkSpot discounts

Employee Recognition Program

slip-resistant shoe program

Local community initiatives

Igniting Dreams Grant Program

Training Contests

Job Description

Buffalo Wild Wings is a leading casual dining restaurant known for its vibrant atmosphere, exceptional service, and a menu centered around its iconic wings and diverse selection of American-style dishes. With a reputation for combining great food, exciting game-day energy, and outstanding hospitality, Buffalo Wild Wings creates an engaging environment where guests come to enjoy memorable experiences that go far beyond just dining. The establishment takes pride in promoting a lively culture where teamwork, continuous learning, and career advancement are actively encouraged. As such, it has become a favored destination not only for food lovers but also for those pursuing rewarding careers in the hospitality and service industries.

The role of a Casual Dining Server at Buffalo Wild Wings is integral to delivering this exceptional guest experience. More than just taking orders and serving food, Casual Dining Servers act as the Chief Experience Officers who create an environment that transforms simple meals into unforgettable events. Servers are expected to be energetic, passionate, and knowledgeable ambassadors of the brand. Each server is deeply familiar with the entire menu, including ingredient details and preparation methods, allowing them to confidently guide guests through the menu and make recommendations that enhance dining pleasure. The position requires a high level of interpersonal skills, creating a welcoming atmosphere where every guest feels valued and personally attended to.

Casual Dining Servers at Buffalo Wild Wings contribute significantly to the gameday ambiance for which the restaurant is famous. From greeting guests enthusiastically to managing table interactions and ensuring smooth communication with kitchen and bar staff, servers orchestrate a seamless service experience. They proactively engage with patrons, making every interaction a chance to offer genuine smiles and high-fives that elevate guest satisfaction. The role involves multitasking efficiently — handling order taking, upselling specials, ensuring timely delivery of food and beverages, and managing payments accurately.

In addition to delivering outstanding customer service, servers play an essential role in maintaining cleanliness and organization within the dining area by performing opening, closing, and side work duties. Collaboration with the rest of the team including hosts, kitchen staff, and other servers is crucial to sustaining a high-functioning environment that supports a positive guest experience.

This position offers more than just hourly pay; it provides an opportunity for individuals to develop professionally, benefit from comprehensive training, and access various perks designed to enhance work-life balance. Generous shift meal discounts, flexible scheduling, and career growth paths are among the many advantages. Buffalo Wild Wings emphasizes a safe and inclusive workplace while providing a competitive compensation package. If you thrive in fast-paced, energetic environments and enjoy interacting with people while delivering exceptional service, a Casual Dining Server position at Buffalo Wild Wings is an ideal fit.

Job Requirements

High school diploma or equivalent
Previous experience in a customer service or hospitality role preferred
Ability to work flexible hours including evenings, weekends, and holidays
Strong communication and interpersonal skills
Ability to stand and walk for extended periods
Basic math skills for handling transactions
Team player with a positive attitude
Knowledge of food safety and responsible alcohol service guidelines preferred

Job Qualifications

Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service

Job Duties

Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service