Casino Shift Manager - Graveyard Part Time

Boomtown Casino Hotel is a vibrant entertainment destination known for delivering an exceptional guest experience in a dynamic and welcoming environment. As a leading casino and hotel establishment, Boomtown combines classic gaming charm with modern amenities to attract a diverse clientele looking for excitement, relaxation, and superior service. The property prides itself on cultivating a workplace culture where team members feel valued, supported, and eager to grow both professionally and personally. With a mission centered on creating memorable experiences, Boomtown fosters a collaborative spirit among all staff levels—from entry positions and back of house to management and executive leadership. Team members often forge lifelong friendships and enjoy a workplace that is as fun as it is focused on operational excellence. This culture not only enriches the guest experience but also enhances employee satisfaction and retention.

The Casino Manager role at Boomtown Casino Hotel is a pivotal position responsible for overseeing day-to-day casino floor operations and ensuring compliance with strict gaming regulations. This part-time position demands an individual with a thorough understanding of various casino games such as 21, pai-gow, craps, keno, and slot machines, along with a strong grasp of Nevada Gaming Control Board regulations and related state laws. The successful candidate will be a proactive leader with superior guest service skills, capable of multitasking and communicating effectively both orally and in writing. This role supports all casino departments and is integral in resolving guest service issues promptly, thereby enhancing the overall guest experience.

As a Casino Manager, you will supervise and coordinate the activities of on-duty casino team members, ensuring that operational standards are met and guest satisfaction remains high. The role requires fostering a professional and guest-focused environment by building strong relationships and addressing concerns with tact and efficiency. You will also be responsible for documenting and managing operational issues related to guests, team members, equipment, or facilities in line with company policies. Effective communication is critical, especially during shift changes where passing on key operational updates ensures seamless transitions and consistent service quality. Adapting staffing levels appropriately during shifts to maintain efficient operations, while coaching and holding team members accountable, shapes a productive and motivated team culture.

Compliance is a key aspect of the role, as the Casino Manager must adhere to all federal, state, and local gaming laws, including Nevada’s Alcohol Beverage Control regulations and labor laws. Staying well-informed about casino games, property promotions, and special events enables the Casino Manager to assist guests accurately and support team members effectively. Cultivating a culture of teamwork, professionalism, integrity, and operational excellence is expected while ensuring a safe and secure gaming environment. Additional duties assigned will support the overall success of the casino operations at Boomtown Casino Hotel, making this a dynamic and rewarding position for the right candidate.

Boomtown Casino Hotel offers a comprehensive benefits package to its employees, which includes health, life, dental, and vision insurance, paid time off, and exclusive discounts such as Best Western hotel amenities, fuel discounts at Chevron, and savings at various food outlets on the property. Moreover, each employee is provided with a complimentary meal with every shift worked, emphasizing the company’s commitment to employee wellness and satisfaction.