Job Overview
Compensation
Salary
Exact $58,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
The hiring establishment is a prominent casino and hotel operation based in Colorado. This company is committed to delivering high-quality guest services while maintaining strict compliance with all gaming laws, regulations, and company policies. Renowned in the hospitality and gaming sector, the establishment operates under the Colorado Limited Gaming Act and adheres to the Internal Controls and Minimum Procedures (ICMPs), showing a strong dedication to responsible gaming and regulatory compliance. They value safety, customer satisfaction, and effective staff management to enhance their customer base in both quality and quantity.
The position offered is a managerial role with a starting wage of $58,000 annually, depending on experience. This full-time opportunity requires candidates to have a valid Colorado Key Gaming License. The role's primary responsibility is to oversee the operations of the entire property, inclusive of casino and hotel areas. The manager ensures all departments comply with company policies, state gaming regulations, and safety standards. Acting as the Manager on Duty during assigned shifts, the individual will serve as a senior advisor to all gaming and non-gaming departments, with a special emphasis on gaming operations. The position demands leadership qualities to enhance guest experiences, enforce gaming policies, and manage staff effectively, including hiring, training, and performance evaluations.
This role also involves interaction with municipal, state, and federal authorities to maintain operational licenses and adherence to gaming rules. The manager must ensure a hospitable environment for customers while protecting company assets and enforcing policies against underage gambling and drinking. The individual will be responsible for strategic planning to uphold a productive and motivated workforce and will authorize complimentary services within authorized limits. The work environment involves physical activity, flexibility in working hours, and occasionally performing duties of staff during absences.
Overall, this position offers an exciting managerial challenge for those experienced in casino and hotel operations who are committed to compliance, guest service excellence, and operational integrity within the regulated gaming industry.
The position offered is a managerial role with a starting wage of $58,000 annually, depending on experience. This full-time opportunity requires candidates to have a valid Colorado Key Gaming License. The role's primary responsibility is to oversee the operations of the entire property, inclusive of casino and hotel areas. The manager ensures all departments comply with company policies, state gaming regulations, and safety standards. Acting as the Manager on Duty during assigned shifts, the individual will serve as a senior advisor to all gaming and non-gaming departments, with a special emphasis on gaming operations. The position demands leadership qualities to enhance guest experiences, enforce gaming policies, and manage staff effectively, including hiring, training, and performance evaluations.
This role also involves interaction with municipal, state, and federal authorities to maintain operational licenses and adherence to gaming rules. The manager must ensure a hospitable environment for customers while protecting company assets and enforcing policies against underage gambling and drinking. The individual will be responsible for strategic planning to uphold a productive and motivated workforce and will authorize complimentary services within authorized limits. The work environment involves physical activity, flexibility in working hours, and occasionally performing duties of staff during absences.
Overall, this position offers an exciting managerial challenge for those experienced in casino and hotel operations who are committed to compliance, guest service excellence, and operational integrity within the regulated gaming industry.
Job Requirements
- Must have a valid and current State of Colorado Key Gaming License
- Must have a valid Colorado driver’s license with a good driving record
- Must be at least eighteen years of age
- Five or more years of recent and related casino and hotel experience
- Two or more years of related managerial experience
- Ability to perform physical exertion including lifting up to 80 pounds
- Willingness to work flexible hours including additional non-routine hours
- Knowledge of the Colorado Limited Gaming Act and ICMPs
- Ability to enforce policies regarding underage gambling and drinking
- Completion of annual training in AML, underage gambling, alcohol and ID checking
Job Qualifications
- Demonstrates thorough knowledge of casino and hotel operations
- Demonstrates effective guest service and communication skills
- Demonstrates extensive experience persuading and negotiating
- Demonstrates ability to work under pressure and within deadlines
- Demonstrates problem-solving, organizing and prioritizing skills
- Five or more years of recent casino and hotel experience
- Two or more years of managerial experience
- Effective oral and written communication skills in English
Job Duties
- Maintains a clean and safe work environment
- Manages all casino and hotel operations including maintaining facility's operating license and enforcing gaming regulations
- Acts as senior advisor to all departments on casino and hotel operations
- Develops and maintains positive relations with customers, team members, and regulatory authorities
- Recommends strategies for staff development including hiring, training, scheduling and disciplining
- Provides direction and advice on gaming regulations compliance and ICMPs
- Authorizes complimentary services within general manager established limits
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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