Casino Host - Domestic Marketing

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $50,367.59 - $63,637.41
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Tuition Reimbursement

Job Description

Wynn Las Vegas, a prestigious luxury resort and casino located in the heart of Las Vegas, NV, is renowned for its world-class amenities, exceptional guest services, and vibrant casino environment. As a flagship property within the Wynn Resorts portfolio, Wynn Las Vegas epitomizes elegance and excellence in hospitality, offering an upscale experience to its guests from around the globe. The establishment boasts an expansive casino floor, exquisite dining options, luxurious accommodations, and a dynamic entertainment lineup that consistently sets the standard for the industry.

Wynn Las Vegas is currently seeking a dedicated and personable Casino Host to join its Cas... Show More

Job Requirements

  • High school diploma required
  • Additional education or related sales and marketing training preferred
  • Three years of previous experience in casino, hospitality, telemarketing or other customer service environment
  • Ability to read, analyze, and interpret documents such as policy and procedure manuals, instructions, emails and other related documents
  • Ability to respond to common inquiries from other employees or guests
  • Fluency in English required, second language a plus
  • Ability to write detailed instructions and correspondence
  • Ability to effectively present information in one-on-one and group situations
  • Must be 21 years of age or above
  • A valid Nevada Gaming License and Alcohol Awareness Card are required and must be obtained before entering this position

Job Qualifications

  • High school diploma
  • Additional education or related sales and marketing training preferred
  • Three years of previous experience in casino, hospitality, telemarketing or other customer service environment
  • Ability to read, analyze, and interpret documents such as policy and procedure manuals, instructions, emails and other related documents
  • Ability to respond to common inquiries from other employees or guests
  • Fluency in English required, second language a plus
  • Ability to write detailed instructions and correspondence
  • Ability to effectively present information in one-on-one and group situations
  • Must be 21 years of age or above
  • A valid Nevada Gaming License and Alcohol Awareness Card are required and must be obtained before entering this position

Job Duties

  • Work as a part of a team to grow the revenue and income managed by the Casino Marketing teams
  • Develop one-on-one relationships with guests and provide exceptional service to cultivate and maintain relationships
  • Ensure that all guests are assisted in an efficient and courteous manner
  • Resolve complaints and issues effectively while escalating concerns as appropriate
  • Must be knowledgeable of, and be able to explain, games offered by the casino, current marketing events, promotions and programs along with benefits and privileges of using a Red Card
  • Supports and assists in promoting new Wynn Rewards enrollments
  • Arrange reservations, transportation and accommodations for guests
  • Use sound judgment and make decisions in accordance with established comp and expense guidelines
  • Assist with player development events
  • Perform other related duties as required

Job Location

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