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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
Retirement Plan
flexible schedule
Job Description
The Kalispel Tribe of Indians operates a vibrant and culturally rich casino that serves as a premier entertainment and hospitality destination in the region. The casino is renowned for its exciting gaming options, exceptional customer service, and a commitment to providing a memorable experience for every guest. As part of the tribe's efforts to maintain the highest standards of service and hospitality, they seek passionate and dedicated individuals to join their team. The environment is lively, fast-paced, and designed to offer both guests and employees an engaging and rewarding atmosphere. Employment with the Kalispel Tribe of Indians is characterized by... Show More
Job Requirements
- Ability to obtain and maintain a Tribal Work Permit
- Washington State Food Handlers Permit - must obtain within 14 days of start date
- Hepatitis A vaccination
- Mandatory Alcohol Server Training (MAST) certification - must obtain within 60 days of start date
- available and willing to work nights, weekends and holidays as required
Job Qualifications
- High school diploma or general education degree (GED)
- experience working as a waiter/waitress preferred
- must possess excellent customer relations and customer service skills
- ability to handle cash and give proper change
- skill in identifying and resolving problems under pressure conditions
- ability to learn and operate the POS system
Job Duties
- Use the POS system as trained
- greet guests in a friendly manner, take their beverage and food orders, serve the orders, clear all dishes and glassware from their table and present the guest check
- collect payment from the guest and provide change when necessary
- provide constant, attentive, and friendly service to all guests
- educate the guests about the daily specials and answer any questions they may have
- be knowledgeable about wine and be prepared to answer guest questions about wine pairing
- communicate with your supervisor to resolve any guest questions in a timely manner
- keep payments orderly and neat throughout your shift
- sell beverages and alcohol beverages, plus refill beverages
- maintain assigned sections and workstations
- assist other servers with all the above to ensure total teamwork
- complete all side work in a timely and satisfactory manner to ensure a clean, neat work area with adequate supply level
- maintain a clean and stocked server station
- correctly perform all necessary paper and bookwork at shifts end
- relay any complaints, problems, or positive remarks to shift supervisor
- maintain confidential daily record keeping of tips
- attend all training meetings
- assist in other projects, as directed
- duties, responsibilities, requirements, and expectations pertaining to this job are subject to change as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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