Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee wellness programs
Job Description
This job opportunity is with a leading casino establishment known for its vibrant entertainment environment and commitment to exceptional guest services. The casino prides itself on creating an enjoyable and memorable experience for all its visitors by maintaining high standards of hospitality and entertainment. With a focus on both gaming and beverage services, the casino offers a dynamic work environment where employee engagement and guest satisfaction are top priorities. The company operates in a fast-paced industry that requires team members who are professional, attentive, and able to handle multiple tasks efficiently while maintaining a positive demeanor. The employment type is full-time or part-time depending on the candidate’s availability, with a competitive salary package and potential benefits designed to reward dedication and support staff wellbeing.
The role at hand is that of a Cocktail Server responsible for providing excellent guest service while serving both alcoholic and non-alcoholic beverages to guests. This position is crucial in upholding the casino's Mission, Vision, and Values by delivering the highest standard of guest service and ensuring a superior overall experience. The cocktail server acts as a representative of the establishment, maintaining the security and accuracy of assigned checks, and playing a pivotal role in ensuring compliance with all regulatory requirements including age restrictions and intoxication monitoring. The work environment involves active interaction with guests, effective communication, and the ability to manage guest requests promptly and courteously. The role requires maintaining cleanliness and orderliness of the cocktail server station and assisting with the visual appeal of the area according to departmental standards. The candidate must be able to handle the physical demands of the job which includes carrying trays and serving drinks efficiently over extended periods. This position demands multitasking ability and a professional attitude to contribute positively to the casino's entertaining atmosphere while ensuring safety and regulatory compliance. Ultimately, the cocktail server position is perfect for individuals who enjoy social interactions, have a keen sense of responsibility, and thrive in a dynamic hospitality setting focused on excellent guest experiences.
The role at hand is that of a Cocktail Server responsible for providing excellent guest service while serving both alcoholic and non-alcoholic beverages to guests. This position is crucial in upholding the casino's Mission, Vision, and Values by delivering the highest standard of guest service and ensuring a superior overall experience. The cocktail server acts as a representative of the establishment, maintaining the security and accuracy of assigned checks, and playing a pivotal role in ensuring compliance with all regulatory requirements including age restrictions and intoxication monitoring. The work environment involves active interaction with guests, effective communication, and the ability to manage guest requests promptly and courteously. The role requires maintaining cleanliness and orderliness of the cocktail server station and assisting with the visual appeal of the area according to departmental standards. The candidate must be able to handle the physical demands of the job which includes carrying trays and serving drinks efficiently over extended periods. This position demands multitasking ability and a professional attitude to contribute positively to the casino's entertaining atmosphere while ensuring safety and regulatory compliance. Ultimately, the cocktail server position is perfect for individuals who enjoy social interactions, have a keen sense of responsibility, and thrive in a dynamic hospitality setting focused on excellent guest experiences.
Job Requirements
- Must be 21 years of age
- Must meet established department appearance standards
- Skills and abilities necessary to perform within this position are typically acquired through two months of on-the-job training or through related experience
- Strong guest service and problem-solving skills
- Able to multitask in a fast-paced environment
- Must be able to tolerate areas containing varying noise, smoke, and temperature levels
- Ability to secure and maintain state or tribal gaming license
Job Qualifications
- Strong guest service and problem-solving skills
- Ability to multitask in a fast-paced environment
- Must be 21 years of age or older
- Ability to tolerate areas containing varying noise, smoke, and temperature levels
- Skills and abilities acquired through two months of on-the-job training or related experience
- Ability to maintain a professional appearance according to department standards
- Ability to secure and maintain a state or tribal gaming license
Job Duties
- Provide excellent guest service while serving food and drinks (alcoholic and non alcoholic) to guests
- Practice, support, and maintain the mission, vision, and values of the casino
- Serve beverages to casino guests as established by the department
- Uphold the highest standard of guest service and provide the best possible experience for our guests
- Be responsible for the security and accuracy of assigned checks and be accountable for any and all overages and shortages
- Keep cocktail server station clean and orderly
- Act as a guest service representative by providing information about the facility
- Act in a professional manner in body language and attitude
- Alert management to guests who are intoxicated or under 21
- Enhance the company’s objective to provide an entertaining environment through maintenance of visual appearance according to department standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
