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Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee wellness programs

Job Description

This job opportunity is with a leading casino establishment known for its vibrant entertainment environment and commitment to exceptional guest services. The casino prides itself on creating an enjoyable and memorable experience for all its visitors by maintaining high standards of hospitality and entertainment. With a focus on both gaming and beverage services, the casino offers a dynamic work environment where employee engagement and guest satisfaction are top priorities. The company operates in a fast-paced industry that requires team members who are professional, attentive, and able to handle multiple tasks efficiently while maintaining a positive demeanor. The employment type is... Show More

Job Requirements

  • Must be 21 years of age
  • Must meet established department appearance standards
  • Skills and abilities necessary to perform within this position are typically acquired through two months of on-the-job training or through related experience
  • Strong guest service and problem-solving skills
  • Able to multitask in a fast-paced environment
  • Must be able to tolerate areas containing varying noise, smoke, and temperature levels
  • Ability to secure and maintain state or tribal gaming license

Job Qualifications

  • Strong guest service and problem-solving skills
  • Ability to multitask in a fast-paced environment
  • Must be 21 years of age or older
  • Ability to tolerate areas containing varying noise, smoke, and temperature levels
  • Skills and abilities acquired through two months of on-the-job training or related experience
  • Ability to maintain a professional appearance according to department standards
  • Ability to secure and maintain a state or tribal gaming license

Job Duties

  • Provide excellent guest service while serving food and drinks (alcoholic and non alcoholic) to guests
  • Practice, support, and maintain the mission, vision, and values of the casino
  • Serve beverages to casino guests as established by the department
  • Uphold the highest standard of guest service and provide the best possible experience for our guests
  • Be responsible for the security and accuracy of assigned checks and be accountable for any and all overages and shortages
  • Keep cocktail server station clean and orderly
  • Act as a guest service representative by providing information about the facility
  • Act in a professional manner in body language and attitude
  • Alert management to guests who are intoxicated or under 21
  • Enhance the company’s objective to provide an entertaining environment through maintenance of visual appearance according to department standards

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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