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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
401(k)
Health Insurance
Dental Insurance
Vision Insurance
Health savings account
Flex Spending Account
Paid Time Off
Education Reimbursement
Job Description
Montana's Best Casinos is a leading establishment in the gaming and entertainment industry, committed to delivering an unparalleled experience to every guest. Located in the beautiful state of Montana, our casino provides a vibrant and luxurious environment where guests can enjoy a wide range of gaming, dining, and entertainment options. We pride ourselves on our dedication to customer service, ensuring that each visitor feels welcomed and valued from the moment they step onto our casino floor. Our focus on creating a comfortable, fun environment sets us apart as a preferred destination for both locals and tourists alike.
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Job Requirements
- High school diploma or equivalent
- ability to handle cash accurately
- strong customer service skills
- physical ability to perform housekeeping duties
- availability to work flexible hours including nights and weekends
- ability to communicate effectively with guests and team members
- ability to follow company policies and procedures
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service or casino operations preferred
- strong cash handling and accounting skills
- excellent interpersonal and communication skills
- ability to work in a fast-paced environment
- attention to detail and strong organizational skills
- ability to maintain a neat and clean appearance
- basic knowledge of gaming machine operations
Job Duties
- Provide exceptional customer service, cash handling, and accounting
- operate a cash register
- stock, price, rotate, and display bar inventories
- perform housekeeping inside and outside of the casino
- efficiently mix and complete drink orders
- assist casino cashiers
- remember regular customers' names and faces
- monitor legal age requirements
- accurately and effectively complete shift paperwork
- maintain ability to accurately make change and account for large amounts of cash
- suggest selling and help customers with gaming machine operations
- wear the uniform and keep appearance neat and clean
- clean restrooms, ashtrays, dust, windows, and floors
- empty trash cans and dishes
- clean tables and messes of others
- clean games and keep bar furniture neatly arranged
- use the safety manual and casino restroom logs
- maintain casino safety and security
- answer and screen phone calls
- assist patrons in verifying wins
- record and make payouts to gambling machine winners
- advise the manager of any personnel situations or policy violations affecting casino operating performance
Job Criteria
Experience
No experience required
Job Location
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