Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
401(k)
Health Insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending account
Paid Time Off
Education Reimbursement
Job Description
Montana's Best Casinos is a premier casino and entertainment destination known for providing an engaging and enjoyable experience to all visitors. With a strong commitment to customer service, Montana's Best Casinos fosters a friendly and welcoming environment where guests feel valued and appreciated. The casino prides itself on knowing each guest personally, creating a memorable experience through attentiveness and personalized service. As a key part of the town pump Inc. family, Montana's Best Casinos benefits from the reputation and stability of this larger organization, which is recognized for its responsible and inclusive employment practices.
The Casino Floor Runner role at Montana's Best Casinos is an exciting and dynamic position ideal for motivated and outgoing individuals. This position centers around delivering excellent customer service while maintaining the smooth operation of the casino floor. Responsible for handling cash transactions, operating cash registers, and assisting with bar inventories, this role is critical in ensuring that all guests have a pleasurable and seamless gaming experience. Responsibilities include everything from remembering regular guests’ names and faces to monitoring legal age requirements and accurately processing shift paperwork. Attention to detail and a focus on safety and cleanliness are also important, as the Casino Floor Runner contributes by maintaining tidy gaming areas, restrooms, and other casino facilities.
This role offers the opportunity to work in a fast-paced environment that values teamwork and customer satisfaction. It requires someone who can manage multiple tasks efficiently—from mixing drinks to assisting patrons with gaming machine operations, and from answering and screening phone calls to handling security and safety tasks. Wearing the uniform and maintaining a neat appearance are essential parts of representing the casino’s professional image. The position is full time and offers a competitive hourly wage commensurate with experience.
Montana's Best Casinos offers a rewarding work atmosphere where employees are respected and empowered to provide the highest quality service to their guests. The employer supports various benefits including 401(k) retirement plans, health, dental, and vision insurance, health savings accounts, flexible spending accounts, paid time off, and education reimbursement to help employees grow and thrive both professionally and personally. As an Equal Employment Opportunity employer, Town Pump Inc. ensures a diverse and inclusive workplace, welcoming candidates from all walks of life. This commitment makes the Casino Floor Runner position not only a job but an opportunity to be part of a respected and supportive team delivering exceptional entertainment experiences.
The Casino Floor Runner role at Montana's Best Casinos is an exciting and dynamic position ideal for motivated and outgoing individuals. This position centers around delivering excellent customer service while maintaining the smooth operation of the casino floor. Responsible for handling cash transactions, operating cash registers, and assisting with bar inventories, this role is critical in ensuring that all guests have a pleasurable and seamless gaming experience. Responsibilities include everything from remembering regular guests’ names and faces to monitoring legal age requirements and accurately processing shift paperwork. Attention to detail and a focus on safety and cleanliness are also important, as the Casino Floor Runner contributes by maintaining tidy gaming areas, restrooms, and other casino facilities.
This role offers the opportunity to work in a fast-paced environment that values teamwork and customer satisfaction. It requires someone who can manage multiple tasks efficiently—from mixing drinks to assisting patrons with gaming machine operations, and from answering and screening phone calls to handling security and safety tasks. Wearing the uniform and maintaining a neat appearance are essential parts of representing the casino’s professional image. The position is full time and offers a competitive hourly wage commensurate with experience.
Montana's Best Casinos offers a rewarding work atmosphere where employees are respected and empowered to provide the highest quality service to their guests. The employer supports various benefits including 401(k) retirement plans, health, dental, and vision insurance, health savings accounts, flexible spending accounts, paid time off, and education reimbursement to help employees grow and thrive both professionally and personally. As an Equal Employment Opportunity employer, Town Pump Inc. ensures a diverse and inclusive workplace, welcoming candidates from all walks of life. This commitment makes the Casino Floor Runner position not only a job but an opportunity to be part of a respected and supportive team delivering exceptional entertainment experiences.
Job Requirements
- high school diploma or equivalent
- prior experience in customer service or a similar role
- ability to handle cash accurately and responsibly
- knowledge of gaming regulations and safety procedures
- capacity to multitask effectively
- strong communication skills
- ability to maintain cleanliness and follow safety protocols
- willingness to wear a uniform and maintain a neat appearance
- availability to work flexible hours
- physical ability to perform housekeeping duties in and around the casino
Job Qualifications
- high school diploma or equivalent
- previous experience in customer service or casino operations preferred
- strong cash handling and accounting skills
- ability to multitask and work in a fast-paced environment
- excellent communication and interpersonal skills
- knowledge of legal age requirements for gaming and alcohol
- ability to maintain cleanliness and safety standards
- basic drink mixing and bar service skills
- ability to use safety manuals and maintain logs
- teamwork and reliability
- professional appearance and attitude
Job Duties
- provide exceptional customer service, cash handling, and accounting
- operate a cash register
- stock, price, rotate, and display bar inventories
- perform housekeeping inside and outside of the casino
- efficiently mix and complete drink orders
- assist casino cashiers
- remember regular customers' names and faces
- monitor legal age requirements
- accurately and effectively complete shift paperwork
- maintain the ability to accurately make change and account for large amounts of cash
- suggest selling and helping customers with gaming machine operations
- wear the uniform and keep your appearance neat and clean
- clean restrooms, ashtrays, dust, windows, and floors
- empty trash cans and dishes
- clean tables and messes of others
- clean games and keep bar furniture neatly arranged
- use the safety manual and casino restroom logs
- maintain casino safety and security
- answer and screen phone calls
- assist patrons in verifying wins
- record and make payouts to gambling machine winners
- advise the manager of any personnel situations or policy violations having an adverse effect on casino operating performance
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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