Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
401(k)
Health Insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending account
Paid Time Off
Education Reimbursement
Job Description
Montana's Best Casinos, part of the renowned Town Pump Inc., is a premier casino destination known for delivering exceptional gaming and entertainment experiences to guests. Situated in the beautiful state of Montana, our casino prides itself on creating a welcoming, fun, and comfortable environment where every guest is treated like family. We focus on personalized service, ensuring that our patrons feel recognized and valued by knowing them by name and anticipating their needs without requiring them to ask. Our team of dedicated professionals, known as service aficionados, is committed to upholding the highest standards of customer service and hospitality.
As a Casino Floor Runner at Montana's Best Casinos, you will play an instrumental role in maintaining the seamless daily operations on the gaming floor and bar areas. This is a dynamic and fast-paced position ideal for motivated individuals who thrive on interacting with guests and delivering superior service. Your responsibilities will include diverse tasks such as cash handling, operating cash registers, managing bar inventories, and ensuring the gaming floor is clean and welcoming. Much more than just a server or runner, you act as a vital bridge between guests and management, helping to foster an enjoyable and safe environment.
Your duties will involve mixing and delivering drinks efficiently, assisting casino cashiers, and monitoring compliance with legal age requirements. Attention to detail and exceptional organizational skills are essential, as accurate cash management and completing shift paperwork are fundamental components of the role. Moreover, you will assist guests with gaming machine operations, answer phone calls, verify wins, and record payouts to winners, contributing to a transparent and secure operation.
Safety and cleanliness are top priorities; you will be expected to maintain cleanliness standards throughout the casino, including restrooms, tables, windows, ashtrays, and trash disposal areas. Additionally, you will maintain the appearance of the casino by keeping bar furniture organized and surfaces clean. In scenarios requiring managerial attention, you will advise supervisors about any personnel or policy-related issues that may impact operational performance.
Being a part of Town Pump Inc., Montana's Best Casinos offers a supportive work culture with extensive benefits designed to promote well-being and career growth. Benefits include 401(K) retirement plans, comprehensive health, dental, and vision insurance, health savings accounts, flexible spending accounts, paid time off, and education reimbursement programs. Town Pump Inc. is an Equal Employment Opportunity employer committed to fostering a diverse and inclusive workplace.
This role is essential for those looking to build a rewarding career in hospitality and gaming industries, providing the opportunity to work alongside passionate professionals in a vibrant casino setting. If you are an outgoing, energetic individual with a passion for excellent service and keen attention to detail, the position of Casino Floor Runner at Montana's Best Casinos should be your next career move.
As a Casino Floor Runner at Montana's Best Casinos, you will play an instrumental role in maintaining the seamless daily operations on the gaming floor and bar areas. This is a dynamic and fast-paced position ideal for motivated individuals who thrive on interacting with guests and delivering superior service. Your responsibilities will include diverse tasks such as cash handling, operating cash registers, managing bar inventories, and ensuring the gaming floor is clean and welcoming. Much more than just a server or runner, you act as a vital bridge between guests and management, helping to foster an enjoyable and safe environment.
Your duties will involve mixing and delivering drinks efficiently, assisting casino cashiers, and monitoring compliance with legal age requirements. Attention to detail and exceptional organizational skills are essential, as accurate cash management and completing shift paperwork are fundamental components of the role. Moreover, you will assist guests with gaming machine operations, answer phone calls, verify wins, and record payouts to winners, contributing to a transparent and secure operation.
Safety and cleanliness are top priorities; you will be expected to maintain cleanliness standards throughout the casino, including restrooms, tables, windows, ashtrays, and trash disposal areas. Additionally, you will maintain the appearance of the casino by keeping bar furniture organized and surfaces clean. In scenarios requiring managerial attention, you will advise supervisors about any personnel or policy-related issues that may impact operational performance.
Being a part of Town Pump Inc., Montana's Best Casinos offers a supportive work culture with extensive benefits designed to promote well-being and career growth. Benefits include 401(K) retirement plans, comprehensive health, dental, and vision insurance, health savings accounts, flexible spending accounts, paid time off, and education reimbursement programs. Town Pump Inc. is an Equal Employment Opportunity employer committed to fostering a diverse and inclusive workplace.
This role is essential for those looking to build a rewarding career in hospitality and gaming industries, providing the opportunity to work alongside passionate professionals in a vibrant casino setting. If you are an outgoing, energetic individual with a passion for excellent service and keen attention to detail, the position of Casino Floor Runner at Montana's Best Casinos should be your next career move.
Job Requirements
- high school diploma or equivalent
- previous experience in customer service or a related field preferred
- ability to handle cash accurately and responsibly
- strong interpersonal and communication skills
- capability to work flexible hours including nights, weekends, and holidays
- physical ability to perform cleaning and maintenance tasks
- must wear the provided uniform and maintain personal grooming standards
- legal age compliance for gaming environment
- ability to follow safety procedures and protocols
Job Qualifications
- high school diploma or equivalent
- experience in customer service or casino operations preferred
- cash handling and accounting skills
- ability to operate a cash register
- strong communication and interpersonal skills
- attention to detail and organizational skills
- ability to work in a fast-paced environment
- knowledge of gaming machine operations is a plus
- ability to maintain a neat and professional appearance
- willingness to follow safety and security protocols
Job Duties
- provide exceptional customer service, cash handling, and accounting
- operate a cash register
- stock, price, rotate, and display bar inventories
- perform housekeeping inside and outside of the casino
- efficiently mix and complete drink orders
- assist casino cashiers
- remember regular customers' names and faces
- monitor legal age requirements
- accurately and effectively complete shift paperwork
- maintain the ability to accurately make change and account for large amounts of cash
- suggest selling and help customers with gaming machine operations
- wear the uniform and keep appearance neat and clean
- clean restrooms, ashtrays, dust, windows, and floors
- empty trash cans and dishes
- clean tables and messes of others
- clean games and keep bar furniture neatly arranged
- use the safety manual and casino restroom logs
- maintain casino safety and security
- answer and screen phone calls
- assist patrons in verifying wins
- record and make payouts to gambling machine winners
- advise the manager of any personnel situations or policy violations having an adverse effect on casino operating performance
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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