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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
401(k)
Health Insurance
Dental Insurance
Vision Insurance
Health savings account
Flex Spending Account
Paid Time Off
Education Reimbursement
Job Description
Montana's Best Casinos is a premier entertainment establishment specializing in delivering an unparalleled casino experience to patrons in Montana. Known for its commitment to excellent customer service and a welcoming atmosphere, Montana's Best Casinos aims to create a fun and comfortable environment where guests feel valued and appreciated. The casino prides itself on recognizing every customer by name and anticipating their needs, establishing a community centered around superior service and enjoyment. As part of Town Pump Inc., a respected leader in hospitality and gaming, Montana's Best Casinos offers a vibrant and engaging workplace where employees are empowered to contribute to... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in customer service or casino environment preferred
- ability to handle cash responsibly and accurately
- must be of legal age to work in a casino setting
- ability to stand for extended periods and perform physical tasks
- availability to work flexible hours including nights, weekends, and holidays
- good communication skills
- ability to follow instructions and work well in a team
- neat and clean appearance
- willing to wear the assigned uniform
- reliable transportation to work
Job Qualifications
- high school diploma or equivalent
- previous casino or hospitality experience preferred
- strong customer service and communication skills
- ability to handle cash accurately
- familiarity with gaming machine operations a plus
- ability to work in a fast-paced environment
- excellent organizational and multitasking abilities
- attention to detail and problem-solving skills
- ability to remember and recognize frequent customers
- basic knowledge of safety and security procedures
Job Duties
- provide exceptional customer service including cash handling and accounting
- operate cash register efficiently
- stock, price, rotate, and display bar inventories
- perform housekeeping duties inside and outside of the casino including cleaning restrooms, ashtrays, dusting, and floors
- efficiently mix and complete drink orders
- assist casino cashiers
- remember regular customers' names and faces
- monitor legal age requirements
- complete shift paperwork accurately
- make change and account for large amounts of cash
- suggest selling and help customers with gaming machine operations
- maintain a neat and clean appearance and wear the uniform
- clean tables, messes, and games
- organize bar furniture
- use safety manual and casino restroom logs
- maintain casino safety and security
- answer and screen phone calls
- verify wins for patrons and record payouts
- advise manager of personnel situations or policy violations affecting casino performance
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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