Cashier/Stock/Customer Service (Frankfort)

Phantom Fireworks is America’s leading retailer in fireworks, boasting over 40 years of history lighting up the backyards of America. As the premier destination for consumer fireworks, Phantom Fireworks has built an esteemed reputation based on their unwavering dedication to product quality, unparalleled safety standards, and exceptional customer experiences. Operating over 80 permanent showrooms across 15 states year-round, alongside nearly 2,000 temporary locations in 17 states, Phantom Fireworks offers the largest and most diverse selection of fireworks in the industry. Their commitment to excellence ensures they remain the number one retail fireworks company in the nation, delivering thrilling, safe, and memorable celebrations to countless customers every year.

Phantom Fireworks is currently seeking friendly, reliable team members passionate about customer service to join their vibrant retail team. No previous experience is necessary, as the company provides full training to equip new hires with the knowledge and skills needed to succeed. In this role, team members will engage directly with customers, helping to create a welcoming atmosphere while promoting safe and enjoyable fireworks experiences. Team members will manage customer registrations, verify state IDs, and explain current sales promotions and store policies to ensure smooth and informed transactions.

The role also involves operating the point-of-sale (POS) system to accurately process payments and issue receipts, as well as assisting customers by bagging and organizing purchased items. Beyond the cash register, team members will contribute to maintaining an orderly and attractive store environment by stocking shelves, organizing merchandise, and managing inventory both on the sales floor and in the warehouse. Tasks such as unloading delivery trucks, replenishing shelves, and inventory scanning will be part of daily responsibilities to keep the store running efficiently.

This position demands strong communication skills, teamwork, and the ability to thrive in a fast-paced environment. Physical stamina is also necessary, as it includes standing for extended periods and lifting boxes. The role is seasonal, requiring flexibility to work the designated hours during peak fireworks seasons. Safety is a top priority at Phantom Fireworks; therefore, passing a background check is a mandatory requirement for employment.

Working at Phantom Fireworks offers an exciting opportunity to be part of a nationally recognized company that values customer satisfaction, safety, and team collaboration. The company fosters a positive workplace where employees are equipped with comprehensive training and support to help them grow. If you are enthusiastic about delivering excellent customer service and working in a dynamic retail environment, this role at Phantom Fireworks could be the perfect fit for you.