Cashier/Sales Floor

The Michaels Companies Inc. is a premier retail destination specializing in arts, crafts, framing, floral, and home decor. Established in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, along with a robust online presence through Michaels.com and Michaels.ca. The company prides itself on being the best place for creativity and celebration, providing customers with tools, supplies, and inspiration to express their artistic flair. Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise, adding depth and expertise to their product offerings. As a leading national brand, Michaels fosters a welcoming and inclusive environment for both customers and team members, emphasizing innovation, creativity, and community engagement. Their retail stores are designed to be vibrant, well-organized spaces that encourage customers to explore, learn, and create.

The Store Associate role at the RAL-CARY, NC location is an integral part of the customer experience and operational success. This position focuses on delivering exceptional customer service by actively engaging customers, helping them locate products, and providing tailored solutions to meet their needs. Team members in this role are expected to ensure a fast and seamless checkout process, adhering to cash handling standards, while promoting benefits like the Rewards program and Private Label Credit Cards. Alongside customer interactions, the associate performs essential store duties such as truck unloading, stocking, planogram execution, merchandise recovery, and maintenance to ensure the store remains visually appealing and well-stocked. The role involves supporting various company programs related to safety, shrink prevention, and compliance with standard operating procedures. Additional responsibilities include cross-training in custom framing selling and production, participation in Omni channel processes like Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS), and maintaining a positive and professional attitude while representing Michaels' values. Physical demands include standing for extended periods, lifting heavy boxes, and using ladders to access high shelves, all within a public retail environment that may involve some outdoor activities. Candidates must be at least sixteen years old and meet federal, state, and local legal requirements. This role offers a dynamic work environment with varied tasks that contribute significantly to the overall customer experience and store operations. Michaels prioritizes team member wellbeing, offering comprehensive benefits including health insurance, paid time off, tuition assistance, and employee discounts. This position is ideal for individuals passionate about customer service and retail who seek to thrive in a creative and fast-paced setting.