VOLUNTEERS OF AMERICA MICHIGAN INC. logo

Cashier/Sales Associate PT - Lansing South (Cedar)

Job Overview

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Compensation

Hourly
Exact $13.73
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Training and development opportunities

Job Description

VOA Michigan (VOAMI) is a well-established nonprofit organization dedicated to empowering and supporting individuals and communities across Michigan. As part of the larger Volunteers of America network, VOAMI operates various programs and services focused on housing, recovery, support for the homeless, and vocational training. The organization is committed to enhancing the quality of life for vulnerable populations by providing essential resources, employment opportunities, and safe environments. VOAMI also operates retail stores which contribute to funding its mission while promoting sustainable practices through the sale of donated goods. These retail locations play a crucial role in generating revenue and fostering community engagement. They also provide meaningful employment opportunities for local residents, which is key to VOAMI's broader social impact goals.

The Retail Sales Associate role at VOA Michigan is a dynamic and customer-centric position designed for individuals passionate about delivering excellent guest service and supporting store operations. This role serves as the frontline representative of the organization at its retail outlet, tasked with ensuring a welcoming shopping experience for every guest. Among the primary responsibilities are maintaining top-tier guest relations, processing sales transactions accurately, supporting inventory management, merchandising, and loss prevention. The ideal candidate demonstrates strong interpersonal skills, attention to detail, and a proactive approach toward store upkeep and sales enhancement.

This employment opportunity typically offers part-time or full-time shifts based on store schedules, reflecting VOAMI’s flexible approach to staffing that caters to diverse employee needs. The role requires an individual who can thrive in a fast-paced retail environment, maintain product knowledge to assist customers effectively, and contribute to the store’s overall operational success. Responsibilities extend beyond cashier duties, including merchandising displays, replenishing stock, and maintaining compliance with VOA Michigan’s policies and procedures.

VOAMI emphasizes a culture of inclusivity, teamwork, and service excellence, encouraging employees to embody the organization’s mission through their everyday work. This position not only supports the financial sustainability of VOA Michigan but also enhances the community’s access to affordable goods and services. The Retail Sales Associate role suits individuals who take pride in customer service, are detail-oriented, enjoy engaging with diverse populations, and are committed to supporting nonprofit business models that give back to the community.

Candidates interested in this role can expect to develop skills in customer relations, sales transactions, merchandising, and store operations. Additionally, the position offers exposure to working alongside management teams and experiencing the unique challenges and rewards associated with retail operations within a mission-driven nonprofit context. VOA Michigan provides a supportive work environment where employee contributions directly impact both the organization’s success and the well-being of the communities it serves.

Job Requirements

  • Physical ability to sit, stand, walk, talk, see, hear and drive
  • capability to lift up to 20 lbs
  • vision that includes close and distant vision
  • ability to work primarily indoors with possible exposure to seasonal elements
  • ability to work in an environment with interruptions and interact with a diverse public
  • ability to handle potentially hostile or emotionally upset customers
  • compliance with equal opportunity employment guidelines

Job Qualifications

  • Excellent customer service skills
  • ability to process information and merchandise through computer systems and registers
  • great attitude with friendly personality
  • ability to read, count and write to accurately complete all documentation
  • ability to freely access all areas of the store including selling floor, stock area, and register area
  • ability to operate and use all equipment necessary to run the store
  • ability to move or handle merchandise throughout the store
  • ability to work varied hours and days as business dictates

Job Duties

  • Maintain guest services
  • ensure each guest receives outstanding guest service by providing a friendly environment including greeting and acknowledging every guest
  • maintain outstanding standards and solid product knowledge
  • accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at registers
  • assist in floor moves, merchandising, display maintenance and store housekeeping
  • assist in processing and replenishing merchandise
  • participate in receiving and monitoring floor stock
  • constantly observe customers to ensure loss prevention
  • maintain compliance with VOA Michigan policies and procedures
  • carry out other duties as assigned

Job Criteria

Experience

No experience required


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