Job Overview

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Employment Type

Part-time
Hourly
moneybag

Compensation

Hourly
Range $13.75 - $14.25
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Work Schedule

Flexible
Day Shifts
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Benefits

associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
Child care discount
Cell Phone Discount
Pet insurance
legal insurance
credit union
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
HSA
health care FSA
Life insurance
short term disability
long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discount
Home insurance discount
scholarship program
Adoption assistance

Job Description

TJX Companies is a prominent global off-price retailer, recognized as a Fortune 100 company and known for its family of retail brands including TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx. Founded on the principles of diversity, collaboration, and employee growth, TJX offers a dynamic work environment where individuals can develop professionally while making meaningful contributions to the company’s success. With operations spanning four global Home Offices, Distribution Centers, and numerous Retail Stores, TJX maintains a commitment to providing customers with a highly satisfying shopping experience characterized by quality merchandise at competitive prices.

HomeGoods, as part of TJX Companies, specializes in home furnishings and decor, delivering unique products to customers who value style and affordability. Employing a range of associates dedicated to excellent service and operational standards, the store fosters a collaborative culture that encourages integrity, respect, and continuous learning. The culture at TJX is vibrant and inclusive, encouraging associates to engage with customers and coworkers to create a welcoming and efficient shopping environment.

The role of a HomeGoods team member in Albuquerque, NM, offers an opportunity to be at the forefront of customer service and store operations. This position involves directly engaging customers to ensure their needs are met, while upholding the company’s core values and operational protocols. The successful candidate will embody TJX’s customer experience principles by maintaining a clean, organized store and supporting merchandising and loss prevention efforts. This role is adaptable, involving cross-training in multiple store areas to provide operational flexibility and comprehensive support to the business.

Responsibilities include accurate transaction processing, promotion of credit and loyalty programs, and maintaining the visual appeal of merchandise displays, which align with HomeGoods' merchandising philosophy. Team members participate in store recovery activities to ensure the sales floor remains inviting throughout the day. Additionally, adherence to labor laws, safety standards, and company policies is mandatory, reflecting the company’s dedication to providing a safe and fair workplace for all employees.

Associates in this role will also contribute to reducing store shrinkage and will be part of a culture that values feedback and recognition. A flexible schedule is essential to accommodate business needs, and candidates are expected to demonstrate excellent communication and multitasking skills. Experience in retail or customer service enhances the capacity to succeed in this position, but the company values willingness to learn and adaptability as paramount.

TJX Companies offers competitive pay for this role, with a starting hourly rate between $13.75 and $14.25, depending on the applicant’s qualifications and skills. The benefits package is comprehensive, including health-related plans, financial benefits, and support programs for personal and professional development. The company’s policies also reflect a strong commitment to equal employment opportunities and accommodations for all individuals, fostering a diverse and inclusive workplace environment where all associates can thrive.

This position not only provides a platform for career growth within a leading retailer but also offers a supportive and engaging work environment. Associates enjoy various benefits such as paid parental leave, holidays, and vacation time alongside health, dental, and vision insurance, retirement plans, and other unique perks designed to support employees’ well-being and work-life balance. If you are passionate about customer service and eager to contribute to a respected retail company, joining the TJX family as a HomeGoods team member could be a rewarding career choice.

Job Requirements

  • high school diploma or equivalent
  • able to work a flexible schedule to support business needs
  • physical capability to lift heavy objects with or without reasonable accommodation
  • willingness to learn and take on multiple roles
  • compliance with labor laws, policies, and procedures

Job Qualifications

  • possess excellent customer service skills
  • strong communication and organizational skills with attention to detail
  • capable of multi-tasking
  • able to respond appropriately to changes in direction or unexpected situations
  • retail customer experience preferred
  • capable of lifting heavy objects with or without reasonable accommodation
  • work effectively with peers and supervisors

Job Duties

  • role model established customer experience practices with internal and external customers
  • support and embody a positive store culture through honesty, integrity, and respect
  • accurately ring customer purchases/returns and count change back to customer according to established operating procedures
  • promote credit and loyalty programs
  • maintain and uphold merchandising philosophy and follow established merchandising procedures and standards
  • accurately process and prepare merchandise for the sales floor following company procedures and standards
  • initiate and participate in store recovery as needed throughout the day

Job Criteria

Experience

Entry Level (1-2 years)


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