Cashier/Runner (Weekends a must)

Torchy’s is a renowned restaurant chain that began its journey in Austin, Texas in 2006. Founded with a visionary idea, a dedicated executive chef, and a humble food trailer, Torchy’s has grown exponentially to now operate over 130 restaurants nationwide. Known for its passion for crafting craveable food and a welcoming atmosphere, Torchy’s is more than just a dining spot; it is a place where guests come to enjoy authentic and flavorful meals while experiencing outstanding hospitality. The company prides itself on igniting originality among its team and fostering an environment that values authenticity, attention to detail, and the spirit of genuine connection.

Torchy’s mission focuses on passionate people crafting craveable food and creating welcoming vibes. The company believes that the devil is in the details, emphasizing the importance of quality and consistency in every aspect of service and food preparation. Their vision is to be the top choice for all who crave damn good food and to provide a platform for expressing authentic spirit. With a vibrant culture built around these core values, Torchy’s continues to expand by offering excellent opportunities for career growth and personal development.

The role of a Cashier/Runner at Torchy’s is a pivotal position that blends customer service with operational efficiency. This position is vital in delivering memorable guest experiences by not only handling transactions accurately and swiftly but also by being the friendly face that welcomes guests and ensures their satisfaction throughout their visit. The Cashier/Runner acts as the heart and soul of the guest’s experience, responsible for greeting guests, answering questions, suggesting menu items, and running food to tables with a friendly and efficient approach.

As part of the Hospitality Team, the Cashier/Runner contributes to maintaining a clean and inviting dining environment, collaborating closely with kitchen staff and managers to provide seamless service. This role demands adaptability, attention to detail, active listening, and excellent communication skills, making it essential for ensuring guests feel valued and cared for. Team members are expected to learn the menu thoroughly, understand current promotions, and proactively enhance the guest experience by offering refills and anticipating needs.

Working at Torchy’s also means enjoying a supportive team culture with flexible scheduling, competitive pay starting at $10 per hour plus tip share, and daily pay options. The company offers attractive benefits including medical, dental, and vision coverage for full-time employees after one year, a 401(k) plan after six months, paid time off, and wellness programs. The role provides not only an entry point into the hospitality industry but also opportunities for substantial professional growth, with many team members advancing to rewarding careers within the company. The work environment is casual and inclusive, embodying a spirit of fun by providing team swag and exclusive discounts on various shows, sporting events, and hotels.

Torchy’s is an equal opportunity employer and is committed to supporting its team members, including through the Torchy’s Family Foundation during times of need. If you are passionate about delivering excellent guest experiences, thrive in a fast-paced environment, and want to be part of a dynamic and growing brand, a Cashier/Runner role at Torchy’s presents an excellent opportunity to ignite your originality and be part of a unique dining experience that customers love and return to time and time again.