Cashier/Runner

Torchy's Tacos began its legacy in Austin, Texas in 2006, founded with a simple idea, a dedicated executive chef, and a food trailer. Since then, it has grown into a nationally recognized restaurant chain operating across the United States. Known for its innovative and delicious take on tacos and the vibrant Austin spirit, Torchy's Tacos has built a loyal customer base by delivering exceptional food and memorable guest experiences. This fast-casual restaurant prioritizes quality, customer satisfaction, and creating a welcoming atmosphere where everyone feels like family.

The company is currently seeking enthusiastic individuals to join their team as Cashier/Runners. This role is pivotal in maintaining the high standards Torchy's is known for, acting as both the first point of contact and an essential part of the dining experience. As a Cashier/Runner, you will not only be responsible for processing transactions quickly and accurately but also for ensuring guests feel valued and welcomed throughout their visit. The role involves much more than basic order taking; it’s about engaging guests, providing recommendations, running food to tables, and helping maintain the cleanliness and flow of the restaurant.

The Cashier/Runner works closely with the Hospitality Team and kitchen staff to create an efficient and smooth dining environment. In addition to operating the Point of Sale system, the role demands a strong knowledge of the menu and current promotions to give personalized and helpful suggestions to guests. The ability to deliver friendly and attentive service helps create lasting memories for customers, encouraging repeat visits and fostering a positive community presence.

Typical duties include running food and drinks to tables, proactively offering refills, keeping guest areas neat and organized, and responding to guest needs with promptness and a smile. Adaptability is key, as you will navigate busy periods and unexpected challenges while maintaining composure. Torchy's values team collaboration, so you’ll work closely with managers and other team members to resolve issues and ensure excellent service throughout the shift.

This position requires someone outgoing and friendly, with excellent communication skills and the ability to listen actively to guests' needs. Attention to detail is essential, from accurately inputting orders to recognizing opportunities to enhance the dining experience. The position offers a flexible schedule and pays $15.16 per hour, plus pooled tips which increase total earnings. Full-time employees may access benefits such as medical, dental, and vision insurance after one year, along with 401(k) after six months, paid time off, and other unique benefits like food discounts and support from the Torchy's Family Foundation.

Joining Torchy's means becoming a part of a dynamic and supportive team that values hospitality, quality, and a great work environment. If you enjoy working in a fast-paced setting where no two days are the same and take pride in making guests smile, this role as a Cashier/Runner provides an excellent opportunity to grow while contributing to Torchy's continued success.