Cashier/Runner

Torchy's Tacos is a rapidly expanding restaurant chain that began its journey in Austin, Texas in 2006. Founded on the vision of an executive chef and a humble food trailer, Torchy's has grown to operate over 130 restaurants nationwide. Known for its craveable food and welcoming vibes, Torchy's has created a vibrant and dynamic dining experience that emphasizes originality and authentic spirit. The company's core purpose is igniting originality in every guest interaction, aiming to be the choice destination for all who crave exceptional food and a genuine atmosphere.

The role of Cashier/Runner at Torchy's is an integral part of this vision and mission. As a member of the Hospitality Team, the Cashier/Runner is not just responsible for taking orders and running food; they are the heart and soul of the guest's experience. This position demands enthusiasm, attention to detail, and a passion for hospitality. You will greet guests with a smile, understand their needs through active listening, and ensure that every guest leaves happier than when they arrived. This role combines the ability to work in a fast-paced environment with a commitment to delivering outstanding customer service.

The Cashier/Runner at Torchy's serves as the vital link between the kitchen and guests. You will use the point of sale system to process transactions efficiently and accurately while making personalized menu recommendations. Your in-depth knowledge of the menu and current promotions will enable you to delight guests with tailored suggestions catering to their preferences and dietary needs. Running food to tables promptly and ensuring orders are correct is a key responsibility, alongside maintaining the cleanliness and organization of all guest-facing areas. Teamwork is essential as you collaborate closely with managers and kitchen staff to solve problems and create a smooth and enjoyable dining experience for every guest. This role also offers additional duties to support the team as needed.

Ideal candidates possess strong verbal communication skills, a friendly and outgoing nature, and the ability to adapt quickly to changing situations. As a Torchy's team member, you will be offered a flexible schedule and a supportive working environment. Certifications for Food Handler and Alcohol Server, as required by state and local laws, must be obtained by your first day or within the specified timeline. The physical demands include the ability to stand for long periods, lift or carry objects up to 40 lbs, and move around the dining area efficiently.

From a compensation perspective, the position offers $11.00 to $13.00 per hour based on experience, with additional tips included through a tip-sharing program. Torchy's values its employees and offers numerous benefits including daily pay options, flexible schedules, casual attire with swag, growth opportunities, food discounts for employees and their spouses, access to exclusive discounts, and full benefits after specified employment periods. This includes medical, dental, and vision coverage for full-time team members after one year, 401(k) plans after six months, paid time off, and a well-being program focused on financial wellness. Torchy's Family Foundation also provides support to team members during times of need, fostering a caring and inclusive work environment.

Joining Torchy's as a Cashier/Runner means becoming part of a passionate team committed to delivering exceptional food and service while supporting your career growth. It is a role that emphasizes both the little details and the bigger picture of creating memorable dining experiences that keep guests coming back. If you have a cheerful personality, a passion for hospitality, and a desire to be part of a dynamic restaurant team, Torchy's is the perfect place for you to build your career and express your authentic spirit.