
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $10.00 - $12.00
Work Schedule
Flexible
Benefits
competitive pay
Pooled tips
flexible schedules
Food discount
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Team Member support foundation
Job Description
Torchy's Tacos originated in Austin, Texas in 2006, starting from a single food trailer with a visionary executive chef. From humble beginnings, it has grown into a nationally recognized restaurant chain known for its innovative take on tacos and casual dining experience. The company has built a strong reputation for high-quality food, vibrant atmosphere, and exceptional guest service, drawing guests who appreciate both the flavors and the friendly, welcoming environment. Torchy's embodies a culture of hospitality and inclusivity, emphasizing teamwork and care not only for their guests but also for their employees. Employment at Torchy's offers competitive wages, robust benefits, and the chance to be part of a thriving, community-centered brand.
The Cashier/Runner position at Torchy's is a vital role within the Hospitality Team, acting as the frontline representative for guests. This role goes beyond just managing transactions or delivering food; it is about creating meaningful connections and ensuring that every guest leaves with a positive and memorable experience. As a Cashier/Runner, you will be responsible for greeting guests warmly, efficiently processing orders via point-of-sale systems, and maintaining up-to-date knowledge of the menu and promotions to make personalized suggestions. You will also assist in running food to tables quickly and accurately, refilling drinks and chips proactively, and contributing to the overall cleanliness and inviting atmosphere of the dining area.
Success in this role requires a blend of excellent communication skills, attention to detail, and an outgoing personality. You will work closely with the kitchen staff and management to resolve problems swiftly and support teammates, ensuring smooth operations throughout service. Flexibility is key, as schedules can vary and the pace can shift rapidly during peak times. Torchy's values team members who are adaptable, attentive to guest needs, and passionate about delivering exceptional service. This position is an excellent opportunity for someone looking to grow their career in the hospitality industry while enjoying a dynamic and supportive work environment. The starting wage ranges from $10.00 to $12.00 per hour based on experience, with additional pooled tips to enhance earnings. Full-time employees who stay beyond one year are eligible for medical, dental, and vision benefits, a 401(k) plan after six months, paid time off, and access to the Torchy's Family Foundation for additional support.
The Cashier/Runner position at Torchy's is a vital role within the Hospitality Team, acting as the frontline representative for guests. This role goes beyond just managing transactions or delivering food; it is about creating meaningful connections and ensuring that every guest leaves with a positive and memorable experience. As a Cashier/Runner, you will be responsible for greeting guests warmly, efficiently processing orders via point-of-sale systems, and maintaining up-to-date knowledge of the menu and promotions to make personalized suggestions. You will also assist in running food to tables quickly and accurately, refilling drinks and chips proactively, and contributing to the overall cleanliness and inviting atmosphere of the dining area.
Success in this role requires a blend of excellent communication skills, attention to detail, and an outgoing personality. You will work closely with the kitchen staff and management to resolve problems swiftly and support teammates, ensuring smooth operations throughout service. Flexibility is key, as schedules can vary and the pace can shift rapidly during peak times. Torchy's values team members who are adaptable, attentive to guest needs, and passionate about delivering exceptional service. This position is an excellent opportunity for someone looking to grow their career in the hospitality industry while enjoying a dynamic and supportive work environment. The starting wage ranges from $10.00 to $12.00 per hour based on experience, with additional pooled tips to enhance earnings. Full-time employees who stay beyond one year are eligible for medical, dental, and vision benefits, a 401(k) plan after six months, paid time off, and access to the Torchy's Family Foundation for additional support.
Job Requirements
- Strong verbal communication skills
- Availability to work a flexible schedule
- Must meet state and local requirements for Food Handler's and Alcohol Server certifications
- Certification(s) must be obtained by your first day or within the timeline required by your location
- Ability to lift, push, pull or carry objects up to 40 lbs
- Ability to stand for several hours and walk for long periods
- Ability to bend, stretch, twist, or reach for objects on shelves at varying heights
Job Qualifications
- Strong verbal communication skills
- Ability to work flexible schedules
- Must obtain state and local Food Handler and Alcohol Server certifications by the required timeline
- Knowledge of customer service techniques in hospitality or retail preferred
- Experience using point-of-sale systems preferred
- Ability to multitask and remain calm under pressure
Job Duties
- Greet guests and process transactions accurately through the point-of-sale system
- Deliver exceptional hospitality by making guests feel welcome and valued
- Maintain thorough knowledge of the menu and current promotions to offer personalized recommendations
- Run food to tables promptly and ensure order accuracy
- Proactively offer refills for drinks and chips and identify ways to exceed guest expectations
- Keep guest-facing areas clean, neat, and organized
- Collaborate with managers, kitchen staff, and team members to resolve issues and provide efficient service
- Perform additional duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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