Job Overview
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid vacation
Paid sick time
Paid training
Discounts on products, services, and vehicles
growth opportunities
Job Description
The Ed Napleton Automotive Group is a prominent and rapidly growing company in the automotive industry, known for its expansive network of over 50 dealerships representing more than 25 brands of new vehicles across seven states. With a legacy spanning over 90 years, this family-owned and operated group employs more than 3,500 dedicated professionals nationally, making it one of the largest and most successful automotive dealership groups in the United States. The company prides itself on its commitment to delivering exceptional customer service, providing quality vehicles, and fostering a dynamic work environment that encourages professional growth and advancement.
This specific opportunity is located at Napleton's Mercedes-Benz of Rochester, where the team is seeking a professional to fill the role of Cashier Receptionist. This position is vital to the overall customer experience, serving as the first point of contact for customers as they complete their purchase or service transactions. The Cashier Receptionist is responsible for accurately handling financial transactions including cash, checks, and credit card payments, and for calculating customer bills using the dealership's computer system. Attention to detail and precision are crucial as the role involves issuing receipts, making accurate change, and balancing cash drawers at the end of shifts.
The work schedule includes Monday through Thursday evenings from 4:30 pm to 8 pm, as well as full-day shifts on Saturdays from 8 am to 5 pm, requiring flexibility to accommodate weekends and holidays as needed. Candidates will benefit from working in a fast-paced, rewarding environment where customer service excellence is paramount. The company offers competitive pay ranging from $18 to $20 per hour and a comprehensive benefits package, alongside opportunities for ongoing training and career advancement within a supportive team. This position is well suited for an individual who is organized, personable, comfortable interacting with a diverse clientele, and eager to contribute to the success and growth of the Napleton Automotive Group.
This specific opportunity is located at Napleton's Mercedes-Benz of Rochester, where the team is seeking a professional to fill the role of Cashier Receptionist. This position is vital to the overall customer experience, serving as the first point of contact for customers as they complete their purchase or service transactions. The Cashier Receptionist is responsible for accurately handling financial transactions including cash, checks, and credit card payments, and for calculating customer bills using the dealership's computer system. Attention to detail and precision are crucial as the role involves issuing receipts, making accurate change, and balancing cash drawers at the end of shifts.
The work schedule includes Monday through Thursday evenings from 4:30 pm to 8 pm, as well as full-day shifts on Saturdays from 8 am to 5 pm, requiring flexibility to accommodate weekends and holidays as needed. Candidates will benefit from working in a fast-paced, rewarding environment where customer service excellence is paramount. The company offers competitive pay ranging from $18 to $20 per hour and a comprehensive benefits package, alongside opportunities for ongoing training and career advancement within a supportive team. This position is well suited for an individual who is organized, personable, comfortable interacting with a diverse clientele, and eager to contribute to the success and growth of the Napleton Automotive Group.
Job Requirements
- High school diploma or equivalent
- cashier experience
- ability to read and comprehend instructions and information
- excellent communication skills
- professional appearance
- willingness to undergo a background check in accordance with local law/regulations
- 18 plus years of age to comply with the company driving policy
Job Qualifications
- High school diploma or equivalent
- cashier experience
- automotive dealership experience is a plus
- ability to read and comprehend instructions and information
- excellent communication skills
- professional appearance
Job Duties
- Calculate the customer's bill using the dealership's computer system
- receive cash, checks and credit card payments from customers
- make change accurately and issue receipts to customers
- ascertain and record totals of counter tickets and repair orders, sales deposits and verify against all cash, checks and credit card payments on hand at end of shift
- handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- able to work a flexible work schedule, including some weekends and holidays
Job Criteria
Experience
No experience required
Job Location
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