Job Overview

briefcase

Employment Type

Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $13.00 - $16.00
diamond

Benefits

Equal employment opportunity
Supportive team environment
flexible scheduling options
opportunity to develop customer service skills
Engaging work atmosphere

Job Description

Ugly Dumpling is a contemporary dining establishment known for its innovative approach to traditional cuisine, blending unique flavors and high-quality ingredients to create an unforgettable dining experience. As a restaurant, Ugly Dumpling prides itself on providing exceptional customer service, a welcoming atmosphere, and a menu designed to excite the palate. Dedicated to excellence in hospitality, this establishment has built a reputation for friendliness, efficiency, and culinary creativity, making it a favored destination for both locals and visitors alike.

The role of Cashier/Host at Ugly Dumpling is a critical position that ensures guests receive the best possible first impression and on... Show More

Job Requirements

  • Previous experience in a cashier, host, or customer-facing role preferred but not required
  • strong communication and interpersonal skills
  • ability to multitask and work efficiently in a fast-paced environment
  • basic math skills and familiarity with POS systems are a plus
  • friendly, positive demeanor with a passion for providing excellent guest service
  • ability to handle guest interactions with professionalism and patience
  • willingness to work flexible schedules, including evenings, weekends, and holidays
  • ability to stand for extended periods and lift up to 15 lbs

Job Qualifications

  • Previous experience in a cashier, host, or customer-facing role preferred but not required
  • strong communication and interpersonal skills
  • ability to multitask and work efficiently in a fast-paced environment
  • basic math skills and familiarity with POS systems are a plus
  • friendly, positive demeanor with a passion for providing excellent guest service
  • ability to handle guest interactions with professionalism and patience
  • willingness to work flexible schedules, including evenings, weekends, and holidays
  • ability to stand for extended periods and lift up to 15 lbs

Job Duties

  • Warmly greet guests upon arrival with a smile and a friendly attitude
  • manage the seating chart and ensure tables are rotated effectively to maximize guest satisfaction and restaurant efficiency
  • maintain an organized waitlist and communicate wait times accurately
  • assist guests with any inquiries about the menu or restaurant operations
  • process guest transactions accurately and efficiently using the POS system
  • handle cash, credit card payments, and receipts while maintaining proper cash handling procedures
  • assist guests with takeout orders, ensuring accuracy and timely preparation
  • suggest menu items and promotions to enhance the guest experience and increase sales
  • provide outstanding service to ensure guests have a positive experience from the moment they enter to the moment they leave
  • address guest concerns or complaints professionally and escalate issues to management when necessary
  • keep the front-of-house area clean, organized, and welcoming
  • assist with opening and closing duties, including cleaning and restocking supplies
  • communicate effectively with team members and management to ensure smooth operations
  • performs other duties as assigned

Job Location

Loading...