Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Benefits
Equal employment opportunity
Supportive team environment
flexible scheduling options
opportunity to develop customer service skills
Engaging work atmosphere
Job Description
Ugly Dumpling is a contemporary dining establishment known for its innovative approach to traditional cuisine, blending unique flavors and high-quality ingredients to create an unforgettable dining experience. As a restaurant, Ugly Dumpling prides itself on providing exceptional customer service, a welcoming atmosphere, and a menu designed to excite the palate. Dedicated to excellence in hospitality, this establishment has built a reputation for friendliness, efficiency, and culinary creativity, making it a favored destination for both locals and visitors alike.
The role of Cashier/Host at Ugly Dumpling is a critical position that ensures guests receive the best possible first impression and on... Show More
The role of Cashier/Host at Ugly Dumpling is a critical position that ensures guests receive the best possible first impression and on... Show More
Job Requirements
- Previous experience in a cashier, host, or customer-facing role preferred but not required
- strong communication and interpersonal skills
- ability to multitask and work efficiently in a fast-paced environment
- basic math skills and familiarity with POS systems are a plus
- friendly, positive demeanor with a passion for providing excellent guest service
- ability to handle guest interactions with professionalism and patience
- willingness to work flexible schedules, including evenings, weekends, and holidays
- ability to stand for extended periods and lift up to 15 lbs
Job Qualifications
- Previous experience in a cashier, host, or customer-facing role preferred but not required
- strong communication and interpersonal skills
- ability to multitask and work efficiently in a fast-paced environment
- basic math skills and familiarity with POS systems are a plus
- friendly, positive demeanor with a passion for providing excellent guest service
- ability to handle guest interactions with professionalism and patience
- willingness to work flexible schedules, including evenings, weekends, and holidays
- ability to stand for extended periods and lift up to 15 lbs
Job Duties
- Warmly greet guests upon arrival with a smile and a friendly attitude
- manage the seating chart and ensure tables are rotated effectively to maximize guest satisfaction and restaurant efficiency
- maintain an organized waitlist and communicate wait times accurately
- assist guests with any inquiries about the menu or restaurant operations
- process guest transactions accurately and efficiently using the POS system
- handle cash, credit card payments, and receipts while maintaining proper cash handling procedures
- assist guests with takeout orders, ensuring accuracy and timely preparation
- suggest menu items and promotions to enhance the guest experience and increase sales
- provide outstanding service to ensure guests have a positive experience from the moment they enter to the moment they leave
- address guest concerns or complaints professionally and escalate issues to management when necessary
- keep the front-of-house area clean, organized, and welcoming
- assist with opening and closing duties, including cleaning and restocking supplies
- communicate effectively with team members and management to ensure smooth operations
- performs other duties as assigned
Job Location
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